Hospitality Supervisor

On-site in London·Full-time·Added 5 days ago (last checked 9 Oct)

WSH Group

733 open roles

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Overview

Job details

£32,000 a year
Gross, as stated in the ad.
About £2,210 a month after tax.
Fixed-term contract
Full-time.

Requirements

Work on-site in London
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.

Skills

Requirements

Qualifications

Minimum 2 years experience in people management
Excellent product knowledge (food/beverage)
Experience in running fine dinning events.
Leads by example by always acting professional.
Excellent communication skills
Takes the initiative
Excellent time management
Supportive / Team player
Strong presentation skills
Excellent customer care skills

The role

Job Description

As a Hospitality Supervisor you would be working closely with Manager based on site, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

A Hospitality Supervisor will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Job Type: Full Time

Salary: £32,000 Pa

Key Responsibilities

Play an integral role in the successful delivery of events across the site
To train or provide training to the staff so to ensure they operate in accordance with the department's standards including any casual labour that may be required.
To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns.
To liaise with key people in all necessary areas (kitchen, events, Cafe, etc...) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary.
To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take.
To ensure the department/team's compliance within Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.
Responsible in monitoring staff time sheets are filled correctly.

About WSH Group

WSH Group is a hospitality and catering business. Its advertised roles cover kitchen and food service positions such as chefs, catering assistants, kitchen porters, baristas and front-of-house staff, as well as management roles including chef managers, general manager and events manager.

Its careers page also lists branded operations such as Caterlink, Benugo, Genuine Dining and BM Caterers, and includes lounge hospitality work such as Lounge Host roles for the British Airways Lounge in Aberdeen.