Front of House Supervisor in Derby

On-site in Derby·Full-time·Added yesterday (last checked 29 Oct)

WSH Group

843 open roles

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Our summary

Salary: £13.26 an hour
Work mode: On-site, Derby
Contract: Full-time
Commute: Cycle to work scheme

Skills

Customer Service

WSH Group is hiring for this role in several places. This vacancy is in Derby.

Pay & benefits

What you'll get

Why join BM Caterers?

An annual day off for your birthday
Monthly masterclasses with Michelin-starred chefs
Fully funded development courses from Levels 2 to 7
Apprenticeship and career development opportunities
Freedom Friday - a paid day off to volunteer at a charity of your choice
Free lunch on shift
Discounts and cashback at a wide range of retail and leisure outlets
Cycle-to-work scheme
24/7 access to the Mental Health Charter App
Enhanced parental leave
Paid leave for fertility treatment
Grandparent leave
Extra paid day off for your wedding or commitment day
Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.

The role

What you’ll be doing

Delivering food and drink service to a high standard
Ensuring service areas remain clean, organised and presentation-ready
Responding to customer requests with professionalism and care
Working closely with colleagues to keep service smooth and efficient
Following company procedures and service standards at all times

What you'll do

Supervising front of house service and daily standards
Leading customer interaction with confidence and warmth
Supporting, motivating and developing the team
Helping deliver excellent client and customer satisfaction
Ensuring procedures and standards are followed consistently
Creating a positive and collaborative team culture
Supporting day-to-day organisation and service flow

Front of House Supervisor – BM Caterers

Location: M&S Distribution Centre Salary: £13.26 per hour Contract: Full time

Shift pattern: 4 days on, 4 days off. 7am-7pm (12 hour shift).

Lead service with energy and confidence

We’re looking for a Front of House Supervisor who can inspire a team, lead by example and help create an exceptional customer experience every day.

At BM Caterers, we believe service should feel personal, professional and full of personality. This is a great opportunity for someone ready to take the next step in their hospitality career.

What you’ll be doing

What we’re looking for

Previous experience in a supervisory role
A confident and supportive leadership style
Strong communication and people skills
A passion for customer service
A positive, solutions-focused mindset
High standards and strong attention to detail

About WSH Group

WSH Group is a hospitality and catering business. Its advertised roles cover kitchen and food service positions such as chefs, catering assistants, kitchen porters, baristas and front-of-house staff, as well as management roles including chef managers, general manager and events manager.

Its careers page also lists branded operations such as Caterlink, Benugo, Genuine Dining and BM Caterers, and includes lounge hospitality work such as Lounge Host roles for the British Airways Lounge in Aberdeen.

All open roles at WSH Group