Casual Front of House Staff

Working pattern: Matchdays and events, including evenings, weekends and bank holidays as required.

Hourly rate: In line with National Minimum Wage (depending on age)

Job ID: 7047

What you'll be serving up...

As part of our Front of House team, you'll help ensure every visitor receives a warm and professional welcome. Your responsibilities will include:

Delivering outstanding customer service to supporters, guests and visitors.

Serving food and beverages efficiently and accurately.

Assisting customers with enquiries and providing information where needed.

Operating tills and processing cash and card payments.

Setting up and clearing hospitality areas before and after events.

Keeping service areas clean, well-stocked and presented to a high standard.

Working closely with colleagues to deliver a smooth and enjoyable customer experience.

Following all food safety, health & safety and company procedures.

The ingredients you'll bring...

We're looking for people with a positive attitude and a genuine passion for customer service. You'll be someone who:

Enjoys working with people and creating great customer experiences.

Has a friendly, approachable and professional manner.

Thrives in a busy, fast-paced environment.

Works well as part of a team and is happy to support where needed.

Is reliable, flexible and able to work evenings, weekends and bank holidays.

Takes pride in maintaining high standards of cleanliness and presentation.

Previous experience in hospitality, catering, retail or customer service is desirable but not essential. If you have barista, food service or cash handling experience, that's a bonus-but we'll provide the training and support you need to succeed.