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Trainee Senior Conductor

On-site in Coventry·Full-time·Added 28 days ago

WM Trains

10 open roles

Overview

Job details

  • £31,111 a year

    Gross, as stated in the ad.

    About £2,160 a month after tax.

  • Permanent contract

    Full-time.

Requirements

  • Work on-site in Coventry

    No relocation package mentioned.

Benefits

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

Requirements

What we're looking for

We're looking for individuals with experience in cash handling and customer service-whether from retail, hospitality, or another customer-facing environment. You'll be approachable, confident, and calm under pressure, with excellent communication skills. Flexibility is key, as the role involves working shifts Monday to Saturday, with occasional Sunday shifts as agreed. Due to early starts and late finishes, access to your own transport is recommended.

Please note: We will only be accepting applications from candidates who live within a 60-minute radius of COVENTRY.

Your application will be considered for Coventry

Pay & benefits

What you'll get

  • Starting salary is £31,111, rising to £40,333 upon completion of a probationary period
  • A defined benefit pension from day 1 – one of the best in the UK.
  • Free travel on all London Northwestern and West Midlands Railway services for you, your spouse/partner, and dependents.
  • 75% off all other train operating companies for you, your spouse/partner, and dependents.
  • 8 Friends and Family Day passes to gift per annum on our network.
  • A 24/7 Virtual GP service for you and your household.
  • Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing
  • Our cycle to work scheme with Evans Cycles.
  • A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.

Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.

The role

Your Journey Starts Here - Recruiting Conductors for 2027!

Join us as a Trainee Senior Conductor at our Coventry depot and play a key role in delivering a safe, reliable, and customer-focused rail service.
In this vital frontline role, you'll help ensure the smooth running of our services by assisting passengers with queries, checking and issuing tickets, and prioritising the safety of both customers and crew.

Key Responsibilities

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As part of our onboard team, you'll be responsible for delivering exceptional customer service on some of the busiest train services in the region. Your role will be varied, engaging, and vital to the overall passenger experience. Key responsibilities include:

About WM Trains

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