Dedicated Contract Support - Canary Wharf - E14

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

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We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Dedicated Contract Support OfficerPay Rate:£15.72 per hourShift Pattern: Days, Night & Weekends Location: E14 4QA, London.Role Requirements: SIA License

Benefits include:

Financial support for SIA Licensing and renewal

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Employee referral scheme

Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

Discounted gym membership

Discounts at major retailers and travel suppliers

Restaurant and Supermarket vouchers

Cinema tickets

Access to 24/7 free Employee Assistance programme

Must have:

Valid Frontline SIA license

Proven work experience as a Cooperate Security Officer -min 1 year

Good customer service and communication skills

High level of self-presentation

Basic IT skills

Quick thinking and problem-solving skills

A positive attitude to dealing with people and taking on challenges

Main Duties:

Act as a point of contact and information center to staff and visitors and tenants

Always conduct yourself in a professional manner

Ensure all instructions, both written and verbal are adhered to

Guard access points, permitting or refusing entry, restraining trespassers

Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets.

Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents

Complete daily reports, including relevant information, observations, surveillance footage, and signatures

Excellent communication skills to all levels - verbally, written, phone and by security radios