Security Control Room Officer

Security Control Room Officer

Permanent
Location: London
Hours: Full time. 42 hours per week, 4 on 4 off, days and nights
Pay: £ 16.75 per hour

Join Our Team as a Security Control Room Officer

We are looking for a Security Control Room Officer who will play a critical role in maintaining a safe, secure, and welcoming environment across the premises. You are responsible for protecting the premises, assets, and people by effectively monitoring of security systems with coordinating on‑site security operations and responding to incidents and emergencies in a calm and professional manner.

About the Role

As a Security Control Room Officer you will be responsible for:

• Monitoring cathedral operations
• Reviewing and understanding CCTV data and other communication systems.
• Understanding and implementing safety protocols during security breaches, fire and other emergencies.
• Liaising with emergency services in a clear, calm and efficient manner.
• Creating comprehensive and accurate logs for all relevant security activities
• Co-ordinating security personnel around the site
• Provide a visible & welcoming security presence on and around the site with emphasis on access and egress controls

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing - Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Cycle to Work scheme

What we are looking for

• SIA CCTV Licence
• SIA Door Supervisor Licence
• Deliver excellent customer service
• Good IT Skills to work on reporting systems, CCTV, asset management systems, emails, printing, patrol systems, MS office (word, excel, PowerPoint), Fire Panel, and other internal systems.
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Main strong situational awareness and can remain calm with high-pressure incidents.
• Have an ability to deliver succinct and clear verbal and written reports where necessary

Interested?
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.