Security Officer

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

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We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Birmingham.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security OfficerPay Rate: £13.45 per hourShift Pattern: Monday - Friday 13:00 - 18:00 25 Hours Per WeekLocation: Birmingham B3 Role Requirements: SIA License

Benefits include:

Financial support for SIA Licensing and renewal

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Employee referral scheme

Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

Discounted gym membership

Discounts at major retailers and travel suppliers

Restaurant and Supermarket vouchers

Cinema tickets

Access to 24/7 free Employee Assistance programme

Must have:

Valid SIA licence

Good customer service and communication skills

Proven work experience as a Security Officer(min 1year)

Excellent customer service and communication skills

Professional attitude and appearance

Have an ability to deliver succinct and clear verbal and written reports where necessary.

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Experience within a Cooperate Security (min 1year)

Surveillance skills and detail orientation

5-year checkable work history

IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

Act as a point of contact and information center to staff and visitors.

Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.

Report any issues to the supervisor or duty manager

Always conduct yourself in a professional manner

Respond to emergencies

Deal with conflict in an appropriate manner if required

Write up incidents to the standard expected by Management

Carry out ID checks

Be vigilant to the Health and Safety risks

Work on own initiative

Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.