Parts Advisor

Salary: Competitive + overtime + life assurance + healthcare + car scheme + pension + holidays + industry leading discounts & more fantastic benefits

• 33 days holiday including bank holidays
• Life assurance
• Company pension
• Overtime available
• Career progression and training
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity/foster leave
• Referral schemes earn yourself £1000!
• Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!

Parts Advisor - Blyth

We are looking for a proactive and enthusiastic Parts Advisor to join our team in Blyth in a stand-alone role, taking responsibility for the day-to-day parts operation. The successful candidate will support customers, manage stock, process parts orders and work closely with the workshop to ensure an efficient service. There will also be occasions when cover is required for the Customer Service Representative during periods of annual leave, so a flexible and adaptable approach is essential.

• Receiving deliveries, record and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock, reporting stock shortages to parts supervisor.
• Maintain a good standard of housekeeping, operating within health & safety company guidelines
• Produce parts quotations for internal/external customers.
• Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
• Ensuring that all parts and returns are correctly labelled and packed, alongside the relevant documentation and paperwork
• Discussing part features and uses with customers whilst proactively promoting and selling parts.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Feedback all information about competitors to Parts Supervisor.
• Work with Parts Supervisor to achieve their maximum competency level.
• Pick up and deliver parts on occasion
• Commercial awareness.

Shifts: Dayshift - Monday to Friday (8.00am - 4.30pm) plus 1 in 2 Saturdays paid at overtime (8.00am - 12.00pm)

• Able to identify different parts using catalogues and systems.
• Numerical ability to be able to work with part numbers.
• To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
• Selling/influencing others to buy additional parts.
• Documenting/recording information.
• IT literate to competently use DMS and associated software & systems.
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing circumstances/priorities.
• Commercial awareness.