Service Manager

On-site in Northampton·Full-time·Added today (last checked 3 Nov)

Vertu Motors

326 open roles

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Our summary

Salary: £50,000 a year
About £3,290 a month after tax.
Work mode: On-site, Northampton
Contract: Permanent, full-time hours
Closing date: Apply by Tuesday 15 December
Holiday: 25 days holiday + bank holidays

Skills

Nice to have

Profitability

Requirements

What we're looking for

The ideal candidate will be a strong leader who is able to demonstrate a successful track record within the role. You must have previous experience within the role, with experience of doing the role with a Stellantis brand being desirable. You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus, to lead your team to deliver their business objectives.

Nice to have

You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values as well as, strong communication and organisational skills.

Pay & benefits

What you'll get

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

25 days holiday rising with length of service plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity
Company Car
No weekend working

The role

Are you an experienced Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK? Then here at Vertu Vauxhall Northampton we have the perfect role for you.

Now is a great time to join our team especially if you are looking for a company that has the growth strategy that will deliver you career progression opportunities. We are offering a £50,000 Basic salary with an OTE of £70,000 and an excellent range of Company Benefits!

We are confident we have the brand for the future and need talented colleagues to help deliver our ambitious vision.

What you'll do

The main duties of this role are:

To take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
To monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
To ensure accurate collection and recording of customer data in line with Group standards.
To ensure that the manufacturers standards are adhered to at all times.
To make sure there is a safe working environment which is maintained.
To monitor colleague performance.

Service Manager - Vertu Vauxhall Northampton

If this is the right opportunity for you to take the next step in your career, then apply to join us today!

Hiring process

4 steps3 interviewsa task to do

Initial phone call
With The recruitment team · Phone call
An initial phone call with the recruitment team to find out more about the candidate and their experience.
Online psychometric assessment
Online test · Not every role
An online psychometric assessment, dependent on role.
First Interview
First interview stage.
Second Interview
Second interview stage.
Job offer