£96k - £122k
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172,000+ live jobsResidential Experience Officer
On-site in Nottingham·Full-time·Added today (last checked 6 Nov)
96 open roles
Our summary
- Salary
- £29,740 - £36,446 a year
About £2,080 - £2,480 a month after tax.
- Work mode
- On-site, Nottingham
- Contract
- Full-time
- Closing date
- Apply by Wednesday 18 November
- Holiday
- 27 days holiday





Skills
Requirements
What we're looking for
You will be a dynamic individual that is at ease presenting in front of a Hall of students and in individual one on one conversations. A passion for interacting with students and excellence in customer service delivery is essential. This is dynamic role where no two days are the same and a clear head for critical thinking along with a welcoming approach are essential. You will be a team player as the role requires you to work collaboratively with a range of internal and external stakeholders. You will be effective at problem solving, have excellent written and verbal communication skills and be positive, approachable, and proactive
Pay & benefits
What you'll get
Salary
£29,740 to £36,446
per annum pro-rata depending on skills and experience.
The University of Nottingham is committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. We strive to provide a range of benefits and rewards, including leading fitness and health facilities, staff discounts and travel schemes. We also offer an excellent holiday allowance of 27 days per year, plus additional university closure days and bank holidays.
To find out more see our benefits website
Discover our benefits, visit Your Benefits website.
Visa & relocation
We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.
Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration.
The role
The successful candidate will be required to carry out the Residential Experience programme as part of the wider ResX team. This is a wide-ranging role and the successful candidate will need to be flexible and confident and able to work as part of a team but also use their own initiative within the remit of the role. You will have experience of using Office 365, and of using creative processes to organise and deliver your work. You will have great communication skills both in person and in writing, and will work with internal and external stakeholders, providing day to day support with the events and activities on campus. Knowledge and experience of customer service, event planning, learning environments, and student experience is desirable.
What you'll do
You will enjoy working in a fast-paced environment where you can demonstrate your ability to meet deadlines and provide and excellent service whilst enabling you to work directly with the residential community. You will be involved in a variety of tasks including event planning and delivery, supervision of student staff, and team work. A high level of attention to detail is required to ensure that events and activities are carried out in halls with a sense of professionalism and community connection.
How you'll work
Location
University Park
Hours are full time (36.25 hours per week) and will be carried out in a varying shift pattern that is dictated by the programme. The shifts are either 10.00am to 6.00pm, 12.00pm to 8.00pm, or 2.00pm to 10.00pm within a 5 days over 7 working pattern. During term time, there is typically two 2-10 shifts, two 12-8 shifts, and one 10-6 shift. This role includes weekend working throughout the year. Due to the frequency that the role holder will be required to drive between sites using a university fleet vehicle a full, current driving licence is required.
Further details
- Job Description/Role Profile
Hiring process
Closing Date
Thursday 19 November 2026
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About University of Nottingham
- Industry
- Higher Education
In their own words
About the company & team
Area
CCS Student Living Central
The Residential Experience team, within the Student Living team, are looking to recruit a motivated and enthusiastic Residential Experience Officer.
There are two positions available and the post holder will be assigned Halls of residence across the three UK campuses. One position is currently on the University Park campus and one at the Sutton Bonington campus.
Additional information
Reference
REG576126
Further information on the experience and qualifications required for this post can be found on the attached Role profile.
Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs - indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.
We are proud to be a Disability Confident Employer (Level 2) employer. Increasing the diversity of our community is extremely important to us and we are committed to the aims of Disability Confident Scheme.
We are the first university to have achieved Athena Swan Gold Award.
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