About us
Please note these this role is open to Internal Applicants Only
UCL is London's leading multidisciplinary university, with more than 16,000 staff and 50,000 students from 150 different countries. As well as being a global leader in teaching, UCL is also recognised as one of the most successful research institutions in the world. Based in the heart of London, UCL has a turnover of more than £1.2 billion a year.
UCL's strategy sets our whole-university priorities for the next five years. This focuses investment on several shared priorities agreed through a consultation with our community and stakeholders. Enabling UCL to deliver a more cohesive set of services, we will be delivering a portfolio of change and improvement initiatives.
Strategic Change will be at the heart of building this portfolio, working to support the new strategic objectives, our services and the enabling digital technologies. By providing leadership, support and hands on help we will be ensuring the delivery of fit for purpose solutions that drive value to all our users.
About the role
Provide a business analysis service projects and change initiatives.
Assist colleagues and other stakeholders to investigate operational issues, problems and new opportunities, contributing to business process and IT system improvements.
Support a senior analyst or product owner with larger scale requests or deliver end to end analysis for small scale changes to existing services.
About you
Support end users by reviewing, documenting and assessing requests for change.
Gather, validate and document system and process information.
Support the analysis of current 'as-is' business services and processes.
Take part in meetings with stakeholders and assist in presenting issues and gathering requirements.
Produce business analysis deliverables using relevant documentation styles in line with organisational standards and using appropriate tools.
Document detailed to-be process models and requirements in line with agreed project deliverables, and communicate these to the wider team.
Ensure engagement with customers and stakeholders is positive and delivers the right solution.
Assist in defining holistic solutions that address organisational, people, process, information and technology aspects.
Work closely with the product team to support design, delivery and testing phases of the project.
Assist colleagues to define and undertake user acceptance testing for new or improved business processes and IT systems.
Develop business analysis skills and expertise and attend relevant events related to business analysis to develop knowledge and proactively maintain networks with other professionals in the area.
Develop agile delivery skills and techniques.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department. You can
