Assistant Accommodation Advisor

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

As London's Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We particularly encourage applications from candidates underrepresented in UCL's workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and - for Grade 9 and 10 roles - women.

Read more: UCL Equality, Diversity and Inclusion.

Applicants should also familiarise themselves with UCL's policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy.

You'll be the welcoming face of UCL Accommodation, providing a first-class reception service to our students, visitors and contractors. From handling enquiries and resolving issues to supporting check-ins, check-outs, inspections and events, you'll ensure our residents enjoy the very best experience.

Working as part of a supportive team, you'll also play a key role behind the scenes - from managing bookings and payments in our StarRez system to liaising with contractors, reporting maintenance issues and helping coordinate social events. No two days will be the same, and you'll have the chance to make a genuine difference in students' lives.