Head of Education & Student Experience (Specialist Teams)

You will be a collaborative leader who enjoys building relationships and bringing people together around shared goals.

You will have experience of

• Leading teams in a Higher Education setting, with responsibility for areas such as casework, quality, assessment or student success (access and participation).
• Giving guidance and support to experienced staff, helping them to identify development gaps and coaching them to address these;
• Leading change, with the communication skills to bring colleagues with you.
• Identifying continuous improvement opportunities, and managing projects to take advantage of these opportunities;

Managing competing priorities in a busy, complex environment

Leading services that shape the student experience

This is an opportunity to lead teams whose work makes a real difference to the student experience. You will lead teams in areas including assessment, quality and governance, student casework, student experience and student success, driving continuous improvement and ensuring effective collaboration and communication between these teams and the Faculty's programme teams who have responsibility for the day-to-day support for the delivery of the Faculty's degree programmes

You will:

• Lead and develop the Assessment & Progression, Quality & Governance, Student Casework, Student Success & Experience teams, delivering challenging objectives in an environment that supports excellent wellbeing;
• Lead and support change, helping the teams adapt to new ways of working and continuously improve how services are delivered;
• Support the teams in working in partnership with students ensuring their voices help shape how services are designed and delivered;
• Work closely in partnership with other staff, including academic staff, to identify opportunities and challenges, and shape responses;
• Manage competing priorities across the team's portfolio, making sound decisions and keeping work on track.
• Act as a key point of contact for Faculty and University stakeholders.

This role combines operational leadership and strategic impact. You'll help the Faculty deliver excellent services that are effective, well-run and centred on students