Food and Beverage Supervisor in Windermere

On-site in Windermere·Full-time·Added 2 months ago (last checked 22 Oct)

Thorpe Park Hotel & Spa

104 open roles

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Our summary

Work mode: On-site, Windermere
Contract: Permanent, full-time hours
Closing date: Apply by Saturday 14 November
Holiday: 28 days holiday

Skills

Nice to have

Thorpe Park Hotel & Spa is hiring for this role in several places. This vacancy is in Windermere.

Requirements

What we're looking for

You will have worked previously in a similar Restaurant supervisory role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.

You will have a genuine passion for the food and drink industry. This is a supervisory role and therefore you will demonstrate high levels of both self-motivation and the ability to motivate, lead and develop a team.

You will have exemplary guest service skills, good interpersonal skills, and the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.

Nice to have

You will be computer literate and previous experience working with Zonal would be beneficial. Knowledge of wines would be desirable with a level 1 or 2 WSET qualifiation advantageous.

Pay & benefits

What you'll get

Salary/Benefits: Competitive rate of pay + gratuities + great company benefits

Competitive rate of pay, above NLW
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Enhanced maternity and paternity pay
Health cash plan with access to discounted perks and high street discounts
Long service awards, including free meals and free stays with your friends or family
Employee Assistance Programme
Discounted accommodation, food, and drink in our beautiful properties
Pension and Life assurance
Bespoke training programmes accessible to all
Apprenticeships available
An engaging & supportive work environment

The role

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.

We are looking for a Food and Beverage Supervisor, reporting to the Restaurant Manager, to deliver five-star standard service to our guests and ensure the efficient operation of the Hotel restaurant and bar, delivering the highest levels of guest experience during their dining experience. We will happily discuss flexible working options to support with personal life, including rotas to support with school drop off and pick up.

What you'll do

Responsible for supporting the Restaurant Manager with the effective operation of the Hotel restaurant and delivering the highest levels of guest experience during the breakfast, lunch, afternoon tea and dinner service
Hosting to the highest calibre and ensuring that all team members working in the department maintain a high level of hospitality at all times to all guests
Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the service periods
Supporting the Restaurant Manager in managing the Food & Beverage team members and working closely with the kitchen and bar team throughout service
On-going training and development of the Food & Beverage team, to ensure high levels of service are continuously maintained
Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes
Effective management of the restaurant diary, providing effective communication with the reception and reservation teams, ensuring guest requirements are met