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Field Service Engineer III, LSMS

On-site in Hemel Hempstead·Full-time·Added 5 days ago (last checked 27 Oct)

Our summary

Work mode
On-site, Hemel Hempstead
Contract
Full-time

Skills

Requirements

Nice to have

  • 1+ year experience operating or servicing analytical equipment or related application support.
  • Knowledge of HPLC with Mass spectrometry.

Pay & benefits

What you'll get

  • Competitive salary, annual bonus, and company car
  • Comprehensive health, wellness, and retirement benefits
  • Career advancement opportunities within a global organisation

The role

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you'll provide expert installation, maintenance, and repair services for HPLC and Mass Spectrometry. Working with advanced technology, you'll deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You'll resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science.

The Role: As a Field Service Engineer with Unity Lab Services, you'll provide technical expertise for HPLC and Mass spectrometry in the South of the UK and ideally situated in the Greater London area but adjacent territories would be considered. Occasional travel throughout UK and Ireland would also be required.

What you'll do

  • Deliver exceptional customer service through high-quality installations, repairs, and maintenance
  • Provide technical support for the instrumentation in your field of expertise.
  • Resolve technical issues efficiently while following safety protocols and guidelines
  • Coordinate with team members to optimise work schedules
  • Manage company assets including parts inventory and equipment
  • Submit accurate and timely service and expense reports

How you'll work

Standard (Mon-Fri)

Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Required Qualifications

  • Background in Electronics, Chemistry, Physics, Engineering, or related fields
  • Self-motivated with strong problem-solving and interpersonal skills
  • PC proficiency and ability to work with specialised software
  • Valid UK Driving License
  • Availability to travel within territory (Monday-Friday with occasional overnight stays)
  • Excellent written and verbal English communication skills

Hiring process

3 steps3 interviewsUp to about 45 days depending on the job and its circumstances in all
  1. Online application

  2. Interview with a Recruiter

    With a Recruiter · Phone call

    Text, phone/video, or onsite interview with a Recruiter, 15-60 minutes.

  3. Interview with Hiring Manager

    With a Hiring Manager · Phone call

    Phone/video or onsite interview with the Hiring Manager, 30-60 minutes.

  4. Interview with the hiring team

    With 1-5 members of the hiring team · In person

    Onsite or video interview with 1-5 members of the hiring team.

  • The online application should take less than 15 minutes.
  • Candidates with special requirements can contact the company for accommodations during the steps.

About Thermo Fisher Scientific

Industry
Life Sciences

In their own words

Additional information

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

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