Outpatient Capacity Coordinator

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free onsite parking

Outpatient Capacity Coordinator | Administration | Private Hospital | Permanent, Full-time 37.5 hrs per week | Southampton

• Manage Out Patients mailbox for email request for ad hoc clinic capacity, list extensions and cancellations ( 18 rooms, 2 treatment rooms, 1 minor ops)
• Review systems, liaise with secretaries and OP manager regarding changes and request confirmation.
• To build effective partnerships with consultants and secretaries. Increasing consultant engagement whilst delivering on targets for theatre and outpatient utilisation.
• To provide a single point of contact for consultants and secretaries to manage the allocation of fixed theatre lists and ad hoc theatre sessions, or removal of sessions where there is the prospect of being under-utilised.
• To work alongside clinical areas to ensure that all resources are available to support assigned cases.
• To work with Spire utilisation tools and reports to support activity and chair utilisation meetings.
• To create dashboard/reporting information to advise SMT of utilisation status, highlighting key or material movements.
• To have a good understanding of the patient pathway identifying pinch points proactively so they can be avoided.

Contract: Permanent

Hours: Full-time 37.5 hrs per week. Monday-Friday

• Strong administrator skills and experience
• Demonstrable ability in problem solving and prioritisation skills.
• Swiftly understand the cause of challenges and be able to work collaboratively with multi- disciplinary teams to resolve
• Willingness to take ownership and responsibility to deliver solutions.
• Excellent communication and people skills
• Ability to prioritise and manage own workload.
• Passion for increasing patient throughput.
• Willingness to have difficult conversations with senior clinicians and colleagues to improve utilisation

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people.