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Administrator

On-site in Keynsham·Part-time·Added 24 days ago (last checked 1 Oct)

Oxford Health NHS Foundation Trust

165 open roles

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Overview

Job details

Permanent contract
Part-time.

Requirements

Work on-site in Keynsham
No relocation package mentioned.

Benefits

27 days holiday + bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.

Skills

Networking

The role

Job overview

Are you an experienced admin individual seeking a new role in mental health?

We are seeking an Administrator to work part-time as part of the Community CAMHS Administration team to provide an effective, comprehensive and confidential administrative service which may include the following tasks.

This is a varied admin role in a fast paced team, where you will work flexibly to support a wide range of professionals in CAMHS as well as being a first point of contact for the public and patients.

Please note:, the working pattern of this role is: Monday, Tuesday, Thursday, Friday 08:30 - 17:15 (so 4 days)

Main duties of the job

Provide an efficient and effective comprehensive administrative support to the team/service.
Provide a polite and efficient reception service to patients and visitors.
Accurately type and distribute letters and other documents as required.
Provide admin and secretarial support to team members and for meetings - including minute/note taking.
Respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.
Update patient records as required and ensure that the Trust's databases are up to date and all clinical data is entered appropriately

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Knowledge

Essential criteria

Excellent computer skills with good knowledge and experience of Microsoft Word, Outlook, Excel and MS Teams

Desirable criteria

Safeguarding knowledge of mental health issues Understanding of Data Protection/Information Governance

Qualifications - Academic/Skills/Professional

Essential criteria

Educated to GCSE Level or equivalent, including English and Maths, Grade C or above

Desirable criteria

RSA in typing or similar, or previous experience of general administrative functions

Further Training or Job-Related Aptitude and Skills

Essential criteria

Good interpersonal skills, face to face and telephone manner
Good keyboard skills
Understanding of the need for confidentiality
Able to work under limited supervision

Desirable criteria

Ability to produce good quality correspondence and reports

Experience

Essential criteria

Experience of working in an office environment, including telephone contact with both clients and professionals
Previous experience of working in a reception or client facing role

Desirable criteria

Experience of using healthcare patient record systems e.g. RIO
Previous NHS experience
Experience of working in healthcare administration or public sector administration

Personal Qualities

Essential criteria

Able to communicate effectively with different audiences, including patients, their relatives, professionals and colleagues
Excellent telephone manner and professional approach
Able to work effectively within a team environment
Customer focused approach Willingness to be flexible