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Patient Flow Coordinator

On-site in Abingdon·Full-time·Added 24 days ago (last checked 1 Oct)

Oxford Health NHS Foundation Trust

165 open roles

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Overview

Job details

Permanent contract
Full-time.

Requirements

Work on-site in Abingdon
No relocation package mentioned.

Benefits

27 days holiday + bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.

Skills

The role

Job overview

Ready to play a vital role in supporting safe, timely, and person-centred discharges?

The Patient Flow Coordinator plays a pivotal role in ensuring the safe, timely, and efficient movement of patients through our community hospitals the aim of reducing length of stay, preventing readmissions and optimising patient outcomes.

This is an exciting role which will require you to communicate effectively with patients, families and our multidisciplinary team in order to help patients get home as soon as they are ready. You will work with the teams on our wards at Abingdon Community Hospital. Your work will directly contribute to reducing length of stay, preventing readmissions, and improving patient outcomes.

Main duties of the job

Planning and Coordinating Hospital discharges
Effective communication with patients and families to involve them in preparing for discharge from hospital
Working closely with colleagues in other organisations such as adult social care and voluntary sector organisations to arrange appropriate support for patients when they leave hospital
Maintaining clear and accurate documentation
Coordinating and contributing to daily board rounds and weekly MDT meetings.
Contribute to the induction and training of new staff, including shadowing and mentoring opportunities relevant to the discharge process.
If you enjoy working in a fast paced role and solving problems then this could be the ideal job for you as no two days are the same for the patient flow team.
Provide weekend cover as needed and cover other Community Hospitals when required.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person specification

Essential requirement

Essential criteria

Ability to travel independently between sites within the trust

Desirable criteria

Car owner and driver

Qualifications

Essential criteria

Educated to NVQ Level 3, BTEC, or equivalent qualification/experience in health or social care

Desirable criteria

Evidence of ongoing professional development

Knowledge

Essential criteria

Understanding of effective discharge planning and transfer of care processes

Desirable criteria

Familiarity with community care services, resources, and eligibility criteria

Experience

Essential criteria

Experience in a health or social care setting, ideally within a hospital or community environment
Experience of working as part of a multidisciplinary team

Desirable criteria

Experience of discharge planning or coordination

Job related skills

Essential criteria

Ability to communicate clearly and empathetically with patients, relatives, and professionals
Strong organisational and prioritisation skills, able to manage multiple cases simultaneously
Shows effective problem-solving and decision-making skills, with the ability to escalate appropriately
Confident IT user, with ability to record, track, and report information using electronic systems