Hub Coordinator

• GCSE (A-C) level Maths and English (or equivalent)
• Relavant experience of administrative and clerical tasks
• Experience of face-to-face working with patients and / or the public
• Experience of collating data/information
• Experience of working as part of a multi-disciplinary team.
• Good keyboard skills with an ability to confidently capture and update information
• Good understanding of hospital operational working - patient flow
• Awareness of MDT working within a ward setting
• Good understanding of the need for confidentiality and working within the boundaries of this
• Demonstrate effective and accurate written and verbal communication skills
• Ability to convey sensitive information in an empathetic manner to patients, relative/carers and staff as required so that patients' dignity and respect is maintained at all times
• Able to convey information with accuracy and confidence to key members of staff in a timely and effective manner
• Able to prioritise own workload and respond to changing priorities
• Able to work under own initiative within boundaries of role
• Demonstrates an awareness of importance of working as part of a team

• NVQ Level 3 in Administration
• experience working on a ward
• Relevant experience in health related work
• Awareness of hospital admission and discharge processes

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Please note: This post does not meet the eligibility requirements for sponsorship under the UK Skilled Worker visa route. Applicants will need to demonstrate their right to work in the UK.

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

We require enthusiastic and motived individuals to work as part of the Single Transfer of Care Team Hub. The role of a Hub Coordinator either on the ward or in the Hub itself is fast-paced, busy, with changing priorities, and we are seeking staff to join this highly valued team. Supporting effective patient flow across all Pathways for admission and discharge, your contribution to the work can be both rewarding and influential as the service continues to develop and evolve.

To work as part of a responsive, flexible team supporting the planning, facilitation and delivery of effective patient flow in the tasks associated with all referral management, admissions, coordination and support for simple and complex planned discharges across all inpatient areas at Birmingham Community Healthcare Foundation Trust.

To support the referral management across all Discharge to Assess (D2A) pathways, and the coordination and support for discharge planning and facilitation.

The postholder may be expected to work flexibly to ensure that service provision is maintained across 7-day service for all areas.

** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested **

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Please note: We have two posts available within the team. Post will provide cross-site cover across Moseley Hall Hospital, West Heath Hospital and the Intermediate Care Units based at Perry Trees Centre and Ann Marie Howes Centre, flexibility to work across sites is essential in line with service needs.

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You canhere

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• Hub Coordinator - Ward Based JD & PS (PDF, 224.4KB)