Sales Data Manager

• A strong understanding of sales processes
• Experience working with data in an operational, administrative, analytical or reporting environment
• Experience in data management and data quality
• Strong Microsoft Excel skills
• Knowledge of CRM data, ideally within Microsoft Dynamics 365 or a similar platform
• Excellent analytical and problem-solving skills
• Strong attention to detail and a focus on maintaining accurate, complete and trusted data
• Experience managing data-focused products, platforms, processes or datasets
• Excellent organisation and time-management skills, with the ability to balance multiple priorities
• The ability to translate business requirements into practical data management solutions
• Confidence communicating technical concepts to non-technical stakeholders
• Strong project management, influencing and cross-functional collaboration skills

• An understanding of metadata, data lineage and business data definitions
• Knowledge of SQL
• Experience with Microsoft Purview, Profisee, Power BI or similar data management and reporting tools
• Knowledge of Softcat's sales, customer or commercial landscape, or experience within a similar organisation

• Establishing and maintaining the Sales Data Domain, including its scope, key data assets, business rules and governance processes
• Working with the Data Management Lead and wider data leadership team to create a clear sales data roadmap aligned with business goals
• Identifying opportunities to improve sales data through initiatives including CRM transformation, Customer 360, Master Data Management and trusted reporting
• Creating and maintaining standards, policies and procedures for the ownership, handling and use of sales data
• Defining and monitoring data quality measures and driving activity to resolve underlying data issues
• Implementing controls that improve the completeness, accuracy, consistency and timeliness of sales data
• Supporting compliance with data governance, security and data protection requirements
• Collaborating with Data Visualisation, Business Intelligence and Data Engineering teams to improve data availability and usability [Sales Data...nager - JD | Word]
• Building strong relationships with Sales Leadership, Commercial teams, CRM stakeholders and other Data Domain Managers
• Acting as the main point of contact for sales data queries, issues and change requests
• Representing the Sales Data Domain within governance forums and working groups
• Partnering with Sales Operations, Commercial and CRM teams to understand business processes and data requirements within Customer Central, Microsoft Dynamics 365 and related platforms
• Assessing how organisational, process and system changes could affect sales data

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working - 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Success. The Softcat Way.

To become part of the success story, please