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Helpdesk Administrator - Shift

On-site in the UK·Full-time·Added yesterday (last checked 31 Oct)

Skanska UK

146 open roles

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Our summary

Work mode: On-site, the UK
Contract: Full-time

Skills

Pay & benefits

What you'll get

24/7 digital GP service for you and your family
Financial wellbeing and employee assistance
Professional development
Enhanced family benefits (including maternity, paternity, dependants and parental bereavement leave)

Inclusion and Diversity

We thrive through embracing differences as we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it The Skanska Way.

Flexible working

Where possible, we offer a range of flexible working options, and we would be happy to discuss this at the application stage if this is something you'd like to explore.

Reasonable adjustments

We want you to feel confident and supported throughout every stage of our recruitment process. If you need any adjustments to help you during your application, please contact us at recruitment@skanska.co.uk or call 0330 105 2000 - Option 5 & 1.

Closing date

We encourage you to apply as early as possible, as the closing date may be subject to change.

If this role would be of interest, please click apply and join our team of 27,000 problem solvers and creative thinkers, where knowledge is our greatest creation. We share, listen and support your success - every step of the way.

The role

How you'll work

Answer all telephone calls within 12 seconds.
Answer all emails within 7 minutes and log HD's where needed.
Make sure customers are phoned/emailed if a call back has been requested on an HD.
Provide support to accommodation when needed during working hours.
Complete weekly tasks that are emailed out on a Monday.
Ordering the stationary for the office
May be required to cover shifts for holiday/sickness.
Other jobs as per managers discretion

External closing date:

Friday, November 13, 2026

At Skanska, we're shaping the way we live, work and connect. As one of the world's largest construction and development companies, we work together with customers, communities and partners to shape a better society.

Skanska Building Services is at the forefront of facilities management, trusted by clients to deliver excellence every time. One of our flagship contracts is with the Ministry of Defence at a major base near Watford - a complex, high-profile environment where we provide a full range of hard, soft, and technical FM services.

We now have a great opportunity to join the Support Services team, on site for a full time Helpdesk Administrator - joining a team that work on a shift rota - meaning you will be required to work both night and day shifts