Scheduling Administrator in Milton Keynes

• Accurately schedule and roster employees, ensuring full coverage across sites at all times 
• Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly 
• Act as a first point of contact for workforce queries, providing support to employees and stakeholders 
• Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable 
• Support the management of on-call and escalation processes to resolve scheduling issues 
• Help ensure all personnel are correctly trained and compliant with licensing requirements 
• Monitor and improve rostering accuracy, helping reduce payroll queries and errors 
• Proactively identify gaps in coverage and support solutions to address them 
• Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently 
• Support payroll processes by ensuring accurate data input and query resolution 
• Communicate effectively with colleagues and stakeholders to ensure alignment across operations 
• Contribute to a culture of continuous improvement, efficiency, and high standards 

Please Note: This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries and innovators ready to make a big impact!

• Good IT skills and experience working with systems or the ability to learn new ways of working at pace (WFM experience a plus)  
• Excellent problem-solving and time management abilities  
• A proactive and flexible approach  
• The confidence to manage competing priorities 
• Ability to utilise MS Packages, Outlook, etc.