Employment Coach

We are seeking an enthusiastic, resilient, and outcome-focused Employment Coach to deliver intensive support through our Youth Programmes

The primary purpose of this role is to move young people rapidly towards sustainable employment through a structured four-week pre-employment programme followed by in-work support once participants enter paid placements.

The role requires a highly proactive individual who is passionate about supporting young people into work and capable of building strong relationships with employers, stakeholders, and participants.

The successful candidate will provide intensive one-to-one coaching to help participants become job-ready, identifying barriers, developing personalised action plans, and coordinating relevant training and interventions. During the initial four-week period, Employment Coaches will work closely with participants to build confidence, improve employability skills, address barriers, and prepare them for successful entry into work.

Following the preparation phase, Employment Coaches will be responsible for securing and coordinating paid work placements with local employers. Once participants start employment, the role will focus on providing tailored in-work support, initially through daily check-ins and then transitioning to weekly support sessions to ensure participants successfully sustain their employment.

Manage a caseload of participants referred to our Youth Programmes.

Conduct comprehensive initial assessments to identify career aspirations, existing skills, confidence levels, and barriers to employment.

Develop individual Employment Action Plans with clear milestones and progression objectives.

Establish positive and supportive relationships that encourage engagement, attendance, and progression.

Deliver intensive one-to-one coaching designed to prepare participants for entry into paid employment within a four-week period.

Support participants to overcome personal and practical barriers that may impact employment readiness.

Identify skills gaps and arrange appropriate training interventions aligned to employer requirements and participant aspirations.

Coordinate access to sector-specific training, employability qualifications, digital skills development, and workplace preparation activities.

Deliver coaching sessions focused on:

Confidence building

Motivation and resilience

Career planning

Job search activity

Interview preparation

CV development

Workplace expectations and behaviours

Communication and customer service skills

Timekeeping, attendance, and professionalism

Monitor participant progress against agreed action plans and adjust support where required.

Ensure participants are fully prepared and job-ready at the end of the four-week intervention period.

Work with employers to identify suitable paid placement opportunities.

Match participants to vacancies and placements based on their skills, aspirations, and support requirements.

Working with the Employer engagement manager promote participants to employers and support recruitment activity.

Prepare participants for interviews, assessments, and employer induction processes.

Coordinate transition arrangements between programme participation and employment start dates.

Ensure all required documentation and compliance processes are completed prior to placement.

Provide intensive in-work support once participants enter paid employment.

Carry out daily check-ins with participants during the initial stages of employment to monitor progress, wellbeing, attendance, and performance.

Work proactively with employers and participants to identify and resolve issues that may impact retention.

Deliver tailored support plans to help participants settle into the workplace successfully.

Transition support from daily contact to structured weekly reviews as employment stabilises.

Maintain regular communication with employers to monitor participant performance and identify additional support needs.

Support participants to develop workplace confidence, resilience, and progression opportunities.

Record all in-work support activity accurately and maintain evidence required for contractual reporting.

Achieve contractual targets relating to starts, completions, paid work placements, and employment outcomes, and participant progression.

Maintain accurate and up-to-date participant records using internal management systems.

Produce timely reports and updates as required by management and contract requirements.

Contribute to continuous improvement activities and share best practice across the programme team.

At SCL, our values underpin everything we do. As an Employment Coach, you will be expected to demonstrate and promote our FACT values in your day-to-day interactions with participants, employers, colleagues, and stakeholders.

Challenge barriers that prevent young people from achieving their potential.

Have courageous conversations with participants to encourage accountability and positive change.

Take ownership of issues and proactively seek solutions to support progression into employment.

Be confident in advocating for participants and identifying opportunities that improve outcomes.

Inspire participants to set and achieve meaningful employment and career goals.

Maintain high expectations for participant engagement, progression, and success.

Continuously seek opportunities to improve personal performance and programme outcomes.

Support young people to recognise their potential and achieve sustainable employment.

Take time to understand each participant's individual circumstances, aspirations, and barriers.

Use questioning, coaching, and reflection techniques to help participants identify solutions and opportunities.

Stay informed about local labour market trends, employer needs, and available training opportunities.

Embrace continuous learning and contribute ideas that enhance programme delivery.

Build positive and inclusive relationships with participants, employers, colleagues, and external partners.

Work collaboratively with Employer Engagement teams, training providers, Jobcentre Plus colleagues, and community organisations.

Share best practice and support colleagues to achieve collective programme goals.

Create an environment where participants feel valued, supported, and empowered to succeed.

Successful Employment Coaches will consistently demonstrate the FACT values by:

Supporting participants with empathy, professionalism, and determination.

Building trust and positive relationships that promote engagement and achievement.

Working collaboratively to secure opportunities and remove barriers to employment.

Taking ownership of participant outcomes and celebrating success.

Maintaining a relentless focus on helping young people secure and sustain meaningful employment.

This role is ideal for somebody who is passionate about transforming lives and believes that, through Fearless action, Ambitious goals, Curious thinking, and Togetherness, every young person can achieve their employment potential.

We are looking for a highly motivated Employment Coach who understands that successful employment outcomes require both intensive preparation and ongoing in-work support.

The ideal candidate will be comfortable delivering structured coaching programmes, identifying and coordinating appropriate training interventions, engaging employers, and supporting participants through the transition into paid employment. They will recognise that securing a job is only part of the journey, and that sustained employment is achieved through personalised support, regular engagement, effective problem-solving, and strong employer relationships.

Through intensive four-week coaching, effective job matching, and tailored in-work support, you will play a critical role in helping young people secure and sustain meaningful employment while building confidence, independence, and long-term career prospects.