Warehouse Operative

Role: Warehouse operative

Location: Birmingham

Contract Type: Permanent

Salary Package: £26,227.50 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 08:00 AM - 4.30 PM Monday - Friday

Interview Process: 2-stage process

• • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working & core hours in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company

  Role purpose

  The Warehouse operative is responsible for delivering goods to customers and handling various warehouse duties. This role involves driving company vehicles for deliveries, maintaining inventory, and assisting in the daily operations of the warehouse. PI is also part of the daily requirements.

  Key responsibilities

  • Driver Safety/ communication:- Safely operate company vehicles to deliver products to customers or other locations. Conduct vehicle inspections, follow traffic laws, and drive carefully. Communicate with customers about delivery times, handle packages with care, and keep the vehicle clean. Report any issues and follow company policies and emergency procedures.
  • Driver Planning:- Plan and follow efficient routes to ensure timely deliveries. Use GPS and maps to find the best routes, considering traffic and road conditions. Adjust routes as needed to avoid delays. Work with despatchers to optimize delivery schedules. Communicate with customers about delivery times and report any major delays.
  • Safe Manual Handling:- Load and unload goods from the vehicle, ensuring they are secure and protected during transit. This includes placing items properly, securing them with straps or ropes, and using padding for fragile items. Drive carefully to keep the load stable. Upon arrival, unload the goods and check for any damage. Keep the cargo area clean and organised.
  • Manifests:- keep delivery records and get customer signatures and documents. Record details of what's delivered and who receives it. Make sure customers signs off on deliveries. Also, gather any needed paperwork.
  • Stock Checks:- To regularly count the stock and keep accurate records. You'll check inventory levels to make sure they match what's recorded. Then, you update the inventory records to reflect any changes. To manage stock effectively.
  • MHE:- Use warehouse equipment like forklifts, pallet jacks, and hand trucks as part of your job. This involves operating them safely and efficiently to move goods around the warehouse.
  • Conduct:- Interact professionally with customers during deliveries, handling any concerns or issues they may have. This involves communicating courteously and effectively, addressing customer questions or complaints promptly, and resolving any issues to ensure customer satisfaction.

  Skills and experience

  • Communication Skills: Excellent communication skills, both verbal and written, are needed to effectively interact with stakeholders, present data insights, and address concerns in weekly meetings. Must be able to articulate findings, propose solutions, and collaborate with cross-functional teams.
  • Attention to Detail: Demonstrated ability to meticulously conduct inventory audits and reconcile discrepancies with a keen eye for accuracy. Must possess a high level of attention to detail to ensure the integrity of vehicle inventory records and other related data.
  • Organisational Skills: Strong organisational skills are needed to manage multiple responsibilities simultaneously, including conducting stocktakes, monitoring recalls, and generating comprehensive reports. Must be able to prioritise tasks, meet deadlines, and maintain accurate documentation.