Stage Door Keeper

On-site in LocationLondon·Part-time·Added 2 days ago (last checked 7 Nov)

Sadler's Wells

9 open roles

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Our summary

Work mode: On-site, LocationLondon
Contract: Part-time
Closing date: Apply by Thursday 19 November

Skills

Requirements

What we're looking for

Excellent customer service and interpersonal skills, with the ability to provide a warm, professional and inclusive welcome to a wide range of visitors
Previous experience of operating a switchboard or working on a reception.
Good organisational skills with the ability to manage multiple tasks and priorities in a busy environment
Understanding of the importance of safety, security, confidentiality and safeguarding in a public-facing environment

Pay & benefits

What you'll get

Employee Assistance Programme.
Complementary tickets and discounts.
Enhanced holiday and time off in lieu policy.
Additional pay for parental and family leave subject to eligibility.

Visa & relocation

You must also currently hold the right to work in the UK.

The role

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all. At Sadler's Wells everyone is welcome.

As a Stage Door Keeper (Part Time, 20 hours), you'll play a vital role in ensuring artists, visitors, companies and colleagues feel welcomed, supported and informed from the moment they arrive.

Working across our venues, and primarily at Sadler's Wells East, you'll combine excellent customer service with a strong focus on safety, security and organisation. Whether you're greeting a visiting artist, helping a member of the public, coordinating deliveries or supporting colleagues behind the scenes, you'll be an important part of creating a welcoming and inclusive environment where everyone can thrive.

What you'll do

You will have the following skills and experience (see the job pack for the full list of essential criteria):

About Sadler's Wells

Industry: Performing Arts

In their own words

About the company & team

We're a supportive and hardworking team, dedicated to delivering an excellent service.

Additional information

For more information, please go to the following link - Stage Door Keeper Job Pack.

This vacancy will close at 23:59 pm GMT on Thursday 19 November 2026

Applications for this role will be considered as they are received. We reserve the right to close this vacancy once a suitable candidate has been appointed, which may be before the advertised closing date.

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome.

As a Disability Confident Committed employer, we offer an interview to disabled candidates who choose to apply under the Disability Confident scheme and meet the minimum criteria for the role. In some circumstances, such as where we receive a high volume of applications meeting the minimum criteria, we may receive more applications than we are reasonably able to interview for any given role. In these circumstances, we will select a fair and proportionate number of disabled candidates who best meet the minimum criteria for the role.

Sadler's Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.

For a list of all our current opportunities, please go to the Sadler's Wells website sadlerswells.com/vacancies. Please note that if you have not already done so, you will be required to register an account with us when you first apply for one of our opportunities.

If you would like support or have any queries regarding the format or submission of the application, please contact us on recruitment@sadlerswells.com.

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