Glow Steward (Casual) x8

The Royal Horticultural Society (RHS), the UK's leading gardening charity, inspiring everyone to grow, is looking for a casual Glow Stewards to join the team, at our RHS Garden Hyde Hall.

This is an exciting opportunity to be part of RHS Glow, the RHS' annual winter light trail. As twilight falls the gardens are transformed into a world of magical wonders. Are you passionate about customer service and enhancing visitor experience? The Casual Glow stewards are an integral part of this fantastic event which has become a staple of the festive calendar creating a warm welcoming experience for our visitors as well as supporting the operational and health and safety aspects of the event.

Overview of the Role

We are looking to recruit Casual Glow Stewards to join our supportive and friendly team. As Casual Glow Steward you will be accountable for...

• Engage with and provide a warm welcoming experience for all visitors coming to the Glow Event, answering their queries, ensuring they have a fantastic experience.
• Monitor and maintain the flow of visitors throughout the event space to ensure an even distribution of visitors is maintained.
• Ensure Health and Safety regulations and training is followed at all times. Help to implement protocols in the event of an incident such as a power failure.
• Ability to work outdoors in various weather conditions.
• Available for regular shifts including weekends and peak holiday dates.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening - and the benefits it brings to people, places and our planet.

And we couldn't do this without our people. We're proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer, and we welcome applicants from all backgrounds and support flexible ways of working wherever possible and appropriate to the role.

We are committed to building an inclusive and diverse RHS, where everyone feels welcome, supported and able to be their full selves at work. We know that having a wide range of voices, experiences, and perspectives helps us achieve our mission of being there for everyone on their lifelong adventure with gardening.

If you require any support measures or adjustments during the recruitment process, please contact sharonellis@rhs.org.uk and include the job title or reference number (REQ), which can be found at the top of the advert, in your email. We review applications as they are received, so if you're interested in a vacancy, we encourage you to apply as soon as possible. We may close a vacancy before the advertised closing date if we identify a suitable candidate.