Casual Glow Support Team Member - Seasonal

• Previous event or cleaning experience is desired but is not essential.

This is a seasonal, casual role which and shifts will be scheduled to business needs.

We are looking for someone who is friendly, reliable, and confident when dealing with members of the public, with a positive attitude and willingness to help.

If you're someone who likes variety, enjoys working as part of a team and is happy to be the extra pair of hands that keeps things moving, we'd love to hear from you!

To provide flexible, hands-on support across the Glow Event, acting as an extra pair of hands to help the event run smoothly. The role will include stewarding the Silent Disco, supporting cleaning and housekeeping duties, assisting with event set-up and clear-down where required, responding to ad-hoc needs and providing cover during staff absence where required.

• Stewarding the Silent Disco during event sessions (11th + 12th December), helping to keep the area safe, tidy and enjoyable for visitors.
• Keeping on top of cleaning during the event, including dealing with spillages, litter and any unexpected cleaning needs in our Garden Room while the Silent Disco is taking place.
• Providing additional cleaning support when required, including helping to cover staff absence due to holidays or sickness.
• Supporting the wider event team with general tasks where needed, which could include preparing areas, moving equipment or supplies and helping with event set-up and clear-down.
• Assisting visitors where needed and directing them to the appropriate member of staff or area.
• Using radios provided by the organisation to maintain contact with other members of the team and communicate any issues or requests for assistance.
• Reporting hazards, incidents, damage or other concerns promptly to the appropriate member of staff.
• Taking on other reasonable duties as required to support the smooth running of the event.

• Friendly, approachable and has a confident manner.
• Reliable, punctual and able to work independently when required.
• Flexible and willing to get stuck in wherever help is needed.
• Friendly and comfortable working around members of the public.
• Able to remain calm and professional during busy periods.
• Happy working as part of a busy team.
• Comfortable with a varied workload and changing priorities.
• Able to communicate clearly with colleagues and use a radio.
• Comfortable working outdoors and being on your feet for periods of time.

To provide reliable and flexible support across the Glow Event, ensuring the event environment remains safe, clean, welcoming and well-organised, while assisting the wider team with operational and visitor needs as they arise.