Event Crew

Hours per week: Annualised hours - full time (you will work 37.5 hours on average per week)

We have an exciting opportunity for Event Crew working in our Event Production team, who provide event crewing support to over 400 events per year.

Working on the ground you will work on the delivery of event set up and event breakdown of across Kew including weddings and private hire, visitor programming, fundraising events, official visits and large-scale outdoor events including Christmas at Kew and Halloween at Kew.

Working mainly outdoors, on and with evenings and weekend work included, you will have experience of working in a team and successfully rigging and de-rigging events and be a solution-focused person who understands what it takes to work to tight timescales.

This is a hands-on physical role managing and moving stocks of furniture, barriers, temporary structures and AV equipment and will include driving and loading of equipment in and out of multiple venues as well and outdoors.

The event crew ensure that crew tasks are completed on time and to a good standard and that appropriate feedback is provided to clients.

An awareness of best practice in the events sector, including health and safety requirement and competent handling of Audio visual and tech equipment is desirable.

Good communication skills will enable you to build an effective working relationship with internal colleagues, internal clients and external suppliers.

Interviews are due to take place on 17 November.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world's plants and fungi.

The salary for this position is £26,817 per annum [Grade 2]

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking "Apply for this job".

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Job Profile
Section 1: Job Description
Job Title: Event Production Crew Section/Location: Events Operations
Grade : Enterprises Grade 2 Reports to (Position): Event Production
Manager
No. of Direct Reports: 0 No. of Indirect Reports: 0
Job Purpose:
To deliver RBG Enterprises mission by:
• Working as part of the Events Production team, providing event support to key stakeholders in the business
through a range of activities including:
• Set up and decant of hire venues for a wide range of events to the client's specification including audio
visual, tech equipment, staging and furniture
• Assisting with the set up and decant for events
• Ensuring all events equipment is well always maintained and accounted for.
• Identifying improvements and efficiencies to enhance the team's performance and the customer journey.
Accountabilities :
1. • Completing all jobs in the event crew job calendar on each shift, ensuring event set ups
and decants are carried out within the stipulated time restraints and to a high standard.
These jobs will include, but are not limited to:
o Set up/ Decant and movement of event furniture, steel deck and fencing in hire
venues and other areas across site
o Assisting with event builds and derigs for Kew event teams including Commercial
Events Visitor Programming and Venue Hire.
o Routine Health and Safety checks of event venues, equipment and event vehicles
o Liaising with Stakeholders to plan and discuss future jobs whilst providing excellent
customer service
o Installing signage including wayfinding and event flags
2. • Support the team with the maintenance and management of all Events Production
equipment stock.
• Ensure all equipment is returned to the correct storage locations after an event, and to
immediately report any missing or faulty equipment to the Production Manager.
3. • To be an ambassador for Kew and the Event operations teams. To be well presented and
deliver a high standard of customer service to all event stakeholder, clients, contractors
and visitors.
4. • Monitoring the facilities across the site ensuring that all event spaces and installations are
in good condition and safe to use, reporting any faults or maintenance issues.
5. • Basic administration tasks as required to support the department (filing, completing
paperwork etc)
6. • To undertake such other duties as may be reasonably requested by the organisation.
7. Enterprises Charters
• To ensure that all Enterprises charters and standards are adhered to (Charter/Standard to
be developed)

Job Profile
Financial Responsibilities : All staff are responsible for management of their own time and resources.
.
1. Assisting the Event Crew with stock inventory and maintenance of value up to 450k
Communication and Relationships :
Internally The post holder will be required to communicate effectively with all levels of the business and with a
wide range of Stakeholders.
Externally The post holder will often be asked to liaise with contractors and supervise deliveries and must therefore
be comfortable communicating with external partners and suppliers.
Section 2: Person Specification
Skills and Experience
Essential Experience of working in the events industry
Must be able to work on own initiate with a strong work ethic
Excellent Customer Service Skills
Able to fit the physical demands of the role and willing to work outside in all weathers
Must be available for weekend, early morning, and evening work for the business needs
Knowledge of Audio visual and tech equipment set up
Desirable Full UK Drivers licence
Confidence with Microsoft Office Programmes (Word, Excel, Outlook)
Health and Safety Training and awareness
Qualified Forked lift/cherry picker and scissor lift operator
Temporary electrical systems qualification - BS 7909
Tower Qualification - PASMA