Sales Manager, eCommerce & Strategic Channels

We are seeking a sales leader to drive sustainable growth across our third-party sales channels and lead a team of Strategic Key Account Managers. This role is responsible for developing and delivering channel growth strategies across major eCommerce retailers, wholesale partners, school suppliers, independent booksellers and special sales accounts. With responsibility for ambitious revenue and profitability targets, you will play a key role in ensuring our products reach customers through the most effective routes to market.

Working at the heart of our commercial operation, you will use data, market insight and customer feedback to identify growth opportunities, optimise channel performance and shape strategic sales plans. You will oversee forecasting, performance reporting and commercial reviews, translating insight into action that drives measurable results. The role also involves exploring new partnerships, sales models and routes to market, ensuring we continue to grow our reach and respond effectively to changing customer needs and market trends.

As the senior lead for third-party sales channels, you will manage key strategic partnerships, including our largest wholesale accounts, and collaborate closely with colleagues across Marketing, Product, Finance, Operations, Inventory and Customer Services. You will represent the interests of third-party channels within the business, contribute to wider sales leadership discussions and help shape future commercial priorities, sales strategies and customer engagement approaches.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

Learning changes lives - and we're here to drive that change.

We support people wherever and however they want to learn, so they can achieve their learning goals and uncover new possibilities.

Today, we reach more learners than ever, in more ways than ever.

And we're just getting started.

• Experience leading strategic or key account teams.
• Experience managing large-scale online retail channels.
• Strong commercial and analytical capability, with the ability to use data to identify opportunities and drive growth.
• Experience working across multiple sales channels, including eCommerce, wholesale, reseller, or partner-led environments.
• Proven track record of delivering revenue growth through both existing and new business opportunities.
• Strong stakeholder management, negotiation, and influencing skills.
• Ability to translate market insights into successful commercial strategies.
• Knowledge of data-led sales methodologies and channel analytics.
• Experience within educational publishing, EdTech, content, or learning services is desirable.
• Experience leading innovation or route-to-market development initiatives is desirable.

Please contact grace.mcfadyen@oup.com with any queries relating to this role.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.