Content Operations Specialist

Learning changes lives - and we're here to drive that change.

We support people wherever and however they want to learn, so they can achieve their learning goals and uncover new possibilities.

Today, we reach more learners than ever, in more ways than ever.

And we're just getting started.

About the Role

Are you looking to start your career in publishing and digital education? This is an exciting entry-level opportunity to join Oxford Education and gain valuable experience working with high-quality digital learning content across our innovative education platforms. You'll play an important role in managing the end-to-end content publishing lifecycle, ensuring content is accurately configured, published, maintained and retired in line with agreed quality standards and delivery schedules.

Working closely with editorial, product and platform teams, you'll support the delivery of engaging digital products while developing your technical and publishing expertise. The role combines content operations, quality assurance and problem-solving, offering exposure to technologies such as XML, HTML, CSS and JavaScript. You'll help test and publish content, investigate issues, use Jira to track and resolve bugs, and ensure products meet quality and acceptance standards.

This is a fantastic opportunity for someone at the beginning of their career who is eager to learn, develop new skills and build a strong foundation in digital publishing. You'll receive support to grow your knowledge of publishing processes, content management systems and digital workflows while contributing to continuous improvement initiatives. By analysing content performance, supporting colleagues and identifying opportunities to improve processes and automation, you'll help shape the future of Oxford Education's digital platforms while developing a rewarding career in publishing.

This is a 13- month fixed term contract. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

Essential:

• Experience of working with Microsoft Office suite.
• Experience of CMS data entry.
• Experience managing digital content through its lifecycle.
• Ability to prioritise competing demands and manage multiple workstreams.
• Experience of working in cross-functional teams.
• Experience supporting users with varying levels of technical knowledge.
• Strong attention to detail and commitment to quality.
• Experience working with digital platforms, content management systems or publishing workflows.
• Ability to analyse issues and implement practical solutions.

Desirable:

• Experience working with content models, structured content and metadata frameworks.
• Understanding of project management methods and tools.
• Understanding of content delivery platforms.
• Experience using Jira, Confluence and digital publishing technologies.
• Experience using content analytics to inform operational improvements.
• Understanding of XML, HTML and structured content.
• Experience working in Agile delivery environments.

Benefits

We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

This role comes with the added benefit of a discretionary annual payment.

Please see our Rewards and Recognition page for more information.

Queries

Please contact grace.mcfadyen@oup.com with any queries relating to this role.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.