Patient Pathway Co-ordinator

Advert – Band 4 Patient Pathway Administrator – Urology

We have some exciting opportunities available to join the Urology team as a Patient Pathway Administrator. We have a variety of posts based at either the Churchill Hospital (Headington) or the Horton Hospital (Banbury).

As a Patient Pathway Administrator, you will work closely with our clinical teams to support the delivery of excellent care to our patients. Your day-to-day role will involve talking with patients and the clinical teams, carrying out a variety of administrative tasks such as booking clinic appointments, scheduling patients into an operating theatre list, and making sure our consultant and nursing teams’ clinic letters are processed and sent out to our patients.

These roles are ideal for anyone looking to move into the NHS, with good opportunities for career progression both within and outside the department. We welcome applications from recent school leavers or graduates, or those looking for a change, as full training will be given once you start in your role.

NOTE: No sponsorship available for this post. Candidates who have previously been interviewed for this position are kindly asked not to reapply.

Informal discussions or visits to the department are welcomed, please do contact either Lisha Collier or Sandra Hardy (Urology Pathway Managers) for further information. Lisha.Collier@ouh.nhs.uk Sandra.Hardy@ouh.nhs.uk

1.  Provide primary administrative support to consultants, clinical staff, and all patients under their care
2. Type or use Trust digital transcription systems to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In  doing so, produce correspondence that is of high quality and conforms to the national targets.
3.  Monitor patient pathways and escalate any concerns to Management.
4. Monitor urgent investigation requests to ensure they are processed appropriately.
5.  Assist the management team to arrange patients for elective access procedures.
6. Maintain accurate and current patient details using the Trust electronic systems.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.