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Performance Analyst (Area)

On-site in York·Full-time·Added today (last checked 9 Nov)

Network Rail

138 open roles

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Our summary

Salary: £30,119 a year
About £2,100 a month after tax.
Work mode: On-site, York
Contract: Permanent, full-time hours
Closing date: Apply by Monday 23 November

Skills

Requirements

What we're looking for

Essential

Ability to analyse complex quantitative and qualitative information from diverse sources, identify underlying causes and draw evidence-based conclusions.
Ability to translate analytical findings into practical recommendations and clearly defined improvement actions.
Strong investigation and problem-solving skills, including the ability to test assumptions, identify evidence gaps and seek additional information.
Effective stakeholder engagement and relationship-building skills, with the ability to work collaboratively with local teams and internal and external partners.
Ability to influence and constructively challenge stakeholders using evidence, including where there is no direct management authority.
Ability to maintain structured action records, follow up progress and identify when issues require escalation.
Ability to evaluate the effectiveness of improvement actions and distinguish activity completed from outcomes achieved.
Ability to present written, numerical and visual information clearly, adapting the level of detail to operational and management audiences.
Knowledge of analytical tools and techniques, supported by highly developed Microsoft Office skills, particularly Excel.
Ability to prioritise competing requirements, work proactively and manage work through to agreed deadlines.
Understanding of data quality, confidentiality and appropriate information handling.
A customer-focused and continuous-improvement approach, with a clear focus on reducing incidents
and their impact.

Nice to have

Desirable

Knowledge of railway operations.
Experience of incident investigation, root-cause analysis or continuous-improvement activity.
Experience of working collaboratively with police, security providers or other external partners.
Experience of developing dashboards, using geographical analysis or automating data preparation and reporting. · Experience of assessing the benefits and effectiveness of preventative or operational interventions.

Pay & benefits

What you'll get

Closing Date- 23rd November 2026

For information about the process please contact LNEResourcing@networkrail.co.uk

Here are a few of the benefits we offer

28-day annual leave with the option to buy and sell days
Choice of pension schemes
75% discount of leisure travel for you and your family
5 days paid volunteer or carers leave
Up to 75% subsidised Rail and Underground travel
Gym Pass -access to gyms across UK
My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

The role

What you'll do

Key Accountabilities-

1. Analyse route crime incidents and their impact. Analyse information from operational, performance and partner sources to identify trends, recurring locations, emerging risks and factors contributing to route crime incidents and their impact on railway safety and performance.

2. Investigate causes and improvement opportunities. Undertake detailed analysis of incidents and recurring issues, combining data with local knowledge and stakeholder feedback to understand underlying causes and identify opportunities to prevent recurrence or reduce disruption.

3. Engage proactively with local teams and stakeholders. Establish and maintain effective working relationships with local operational teams, British Transport Police, security providers and other relevant internal and external stakeholders to gather insight, test findings and develop practical improvement actions.

4. Translate analysis into agreed actions. Present findings and recommendations to relevant stakeholders and support agreement on proportionate, evidence-based actions, with clearly defined owners, timescales and intended outcomes.

5. Maintain an improvement action record. Maintain an accurate and up-to-date record of identified issues, agreed actions, accountable owners, target dates, progress, completion evidence and intended benefits, providing a clear audit trail from analysis through to outcome.

6. Support progress and escalate barriers. Proactively follow up agreed actions with responsible owners, identify dependencies or barriers to delivery and escalate overdue actions, unresolved issues or continuing risks to the Route Crime & Security Manager or relevant accountable manager.

7. Evaluate the effectiveness of interventions Assess whether completed actions and interventions have delivered their intended benefits, including reductions in incidents, repeat events and operational impact. Identify where further action or a different approach is required.

8. Inform the prioritisation of resources and interventions Provide analytical evidence to support the prioritisation of locations, patrol activity, security technology and other preventative measures, taking account of incident frequency, severity, operational impact and local circumstances.

9. Maintain reliable data and analytical evidence Collate, validate and reconcile information from relevant sources, resolving discrepancies and maintaining appropriate records of sources, assumptions and limitations so that findings and recommendations are accurate, traceable and reliable.

10. Communicate insight and support improvement discussions Produce clear reports, dashboards and briefings, and contribute to stakeholder meetings and incident reviews, explaining what the evidence shows, why it matters and what action is recommended.

11. Improve analytical processes and share learning Select and develop appropriate analytical tools and reporting processes, identifying opportunities to reduce manual data handling and increase capacity for meaningful analysis. Share findings and effective practice across teams to support wider improvement.

About Network Rail

Industry: Transportation

In their own words

About the company & team

Join Network Rail! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision.

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