Charity Retail Shop Floating Deputy Manager

Do you have charity retail experience and are looking for a flexible and varied role where you can make a real difference? Join National Star and help turn donations into opportunities for young people with complex disabilities.

We're looking for a passionate and motivated Deputy Shop Manager to who can join our Charity Retail team to support our network of shops. This is a fantastic opportunity for someone with charity retail experience who enjoys working with people, delivering great customer service and driving sales.

Working alongside the Shop Manager, you'll help create welcoming stores, support and inspire volunteers, maximise income and ensure the shops look their very best.

• Support the management in our busy and successful charity shops.
• Help recruit, train and motivate volunteers.
• Deliver excellent customer service and create a great shopping experience.
• Drive sales, Gift Aid sign-ups and donations.
• Maintain attractive displays and high shop standards.
• Support stock management, merchandising and daily shop operations.
• Help achieve income targets that directly support National Star's work.

You will work on a "floating" basis over 4 days per week to help us to cover for absences, work load and general cover across all our stores. You will need to be flexible regarding the days you can work, including Saturdays and Sundays and be willing to travel across our network ranging from Cirencester to Hereford and Tewkesbury as well as around Cheltenham and Gloucester.

You'll be someone who:

• Has charity retail experience, ideally in a supervisory or keyholder role.
• Enjoys leading and supporting people.
• Is organised, proactive and commercially aware.
• Has excellent customer service skills.
• Works well in a fast-paced environment.
• Shares our values and passion for making a difference.

If you have the right attitude, energy and enthusiasm, we'd love to hear from you.

Every item sold in our shops helps fund life-changing education, support and opportunities for young people with disabilities. You'll be joining a growing retail team where your contribution genuinely matters and where no two days are the same.

Ready to make an impact while building your retail career? Apply today.

Please note: We are unable to consider applicants who require Skilled Worker sponsorship or who hold temporary Student or Graduate visas.

Contract Type: Permanent | Contract: Part time (4 days - 30 hours - per week) | Salary: £12.80 per hour | Location Status: across Gloucestershire / Hereford | Interview Date: Interviews will be held during the course of the advertisement - please apply early as the vacancy may close if a suitable candidate is found. | Closing Date: 04/12/2026