Charity Retail Shop Deputy Manager

Love retail? Want a job that makes a real difference?
Join National Star and help turn donations into opportunities for young people with complex disabilities.

We're looking for a passionate and motivated Deputy Shop Manager to support the day-to-day running of one of our busy charity shops in the centre of Tewkesbury, working 2 days (15 hours) flexibly across the week to include some weekends.

This is a fantastic opportunity for someone with retail or supervisory experience who enjoys working with people, delivering great customer service and driving sales.

Working alongside the Shop Manager, you'll help create a welcoming store, support and inspire volunteers, maximise income and ensure the shop looks its very best.

What you'll do

• Support the management of a busy and successful charity shop.
• Help recruit, train and motivate volunteers.
• Deliver excellent customer service and create a great shopping experience.
• Drive sales, Gift Aid sign-ups and donations.
• Maintain attractive displays and high shop standards.
• Support stock management, merchandising and daily shop operations.
• Help achieve income targets that directly support National Star's work.

What we're looking for

You'll be someone who:

• Has retail experience, ideally in a supervisory or keyholder role.
• Enjoys leading and supporting people.
• Is organised, proactive and commercially aware.
• Has excellent customer service skills.
• Works well in a fast-paced environment.
• Shares our values and passion for making a difference.

Experience in charity retail is desirable but not essential. If you have the right attitude, energy and enthusiasm, we'd love to hear from you.

Why join National Star?

Every item sold in our shops helps fund life-changing education, support and opportunities for young people with disabilities. You'll be joining a growing retail team where your contribution genuinely matters and where no two days are the same.

Ready to make an impact while building your retail career? Apply today.

Please note: We are unable to consider applicants who require Skilled Worker sponsorship or who hold temporary Student or Graduate visas.

Contract Type: Permanent | Contract: part time (2 days per week- 15 hours) | Salary: £12.80 per hour | Location Status: On site (Tewkesbury) | Interview Date: TBC | Closing Date: 24/11/2026