Manager Risk & Control Partnering

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub - access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

A fantastic opportunity has become available at Nationwide for a high performing, passionate and ambitious individual to bring specialist risk & control expertise to enable our technology leaders, our Chief Information Officers (CIOs), to operate and execute effective controls and make informed risk-based decisions to achieve good customer outcomes. You'll be passionate about developing data led approaches to delivering risk and control insight that drives proactive action and prioritisation. You'll have a track record of delivery, with high standards of performance and be able to build trust and strong working relationships. You'll be comfortable to work through ambiguity and proactively build your network to allow you to engage collaboratively across other Risk Management teams and subject matter experts to produce high quality and informative products.

Activities vary from performing risk and control assessments over technology and activity, informing decision making, through to analysing incidents and loss events to identify root causes and opportunities for control improvements.

You'll be pivotal in supporting CIOs through a high support and high challenge relationship to ensure that they operate technology and deliver change in a way that keeps Nationwide and its Customers safe.

You'll lead the execution of targeted risk and control assessments of critical applications and of strategic change programmes. Requiring you to build trusted and critical relationships across CIO Portfolios, including Platform Managers, Engineers, Architects, IT Service Managers, Product Owners and Programme Managers.

You'll provide risk intelligence & decision support to enable CIOs to safely manage risk through decision making - optimising risk, cost and pace of delivery leveraging the wider risk appetite framework and measures.

We'll need you to understand our Enterprise Risk Management Framework and Policy landscape. Importantly leading the delivery of Technology Loss Event Management, focused on insightful root cause control analysis to enable continuous improvement.

You'll lead through collaboration across the wider Governance, Risk & Controls teams within the Chief Operating Office as well as into Business Risk Management Teams.

About you

You'll need to operate autonomously, working collaboratively across risk teams, and be able to adapt to a challenging and changing environment through a growth mindset. As a minimum requirement you'll have:

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.