Contract Manager

• Opportunity to lead the delivery of integrated facilities services at a flagship manufacturing site.
• Responsibility for a diverse operation covering Engineering, Cleaning, Security and Catering services.
• Exposure to a global manufacturing client within a high-profile contract.
• Ongoing development and leadership opportunities within Mitie.

There's a place for you at Mitie, join us today!

ROLE: Contract Manager 6 Month FTC
LOCATION: Peterborough

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an experienced Contract Manager to lead the delivery of integrated facilities management services at a flagship 97,000m² manufacturing site in Peterborough. This fixed-term opportunity will oversee Engineering, Cleaning, Security, Catering and Specialist Suppliers, ensuring exceptional service delivery, compliance and customer satisfaction.

• Act as the primary client contact, building strong relationships and ensuring exceptional FM service delivery.

• Manage contract performance, budgets, KPIs, reporting, audits and continuous service improvements.

• Oversee facilities maintenance, major works, subcontractors and procurement activities to meet contractual standards.

• Drive operational performance through effective CAFM management, maintenance planning and value-added initiatives.

• Lead and develop site teams while ensuring full compliance with health & safety, statutory and QHSE requirements.

• City & Guilds, equivalent technical qualification, or significant facilities management experience within a client-facing environment.
• Proven experience managing FM contracts, including budgets, KPIs, subcontractors, procurement activities and service delivery performance.
• Strong knowledge of health & safety legislation, environmental compliance and QHSE requirements, with IOSH or NEBOSH qualifications desirable.
• Excellent communication, customer service and stakeholder management skills, with the ability to lead teams and drive performance in fast-paced operational environments.
• Strong understanding of technical services, asset management, CAFM systems and integrated FM delivery within manufacturing, industrial, FMCG or similar environments.