Decision Maker and Appeal (DMA) Caseworker

£46,040

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £46,040, Ministry of Defence contributes £13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• An environment with flexible working options Monday-Friday
• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King's birthday
• Hybrid working, where role permits
• An opportunity to be considered for Reward & Recognition.
• Family friendly policies including parental leave and adoption leave
• Learning and development tailored to your role
• Professional and personal development of skills
• A culture encouraging inclusion and diversity
• Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
• Special paid leave to volunteer up to 6 days per year
• A Civil Service pension with an employer contribution of 28.97%

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Decision Making & Appeals service provides consistent, expert decision making across Ministry of Defence HR casework policies. Using a joint decision-making model, the service supports fair policy outcomes, business needs and a positive employee experience while reducing organisational risk.

As a DMA Caseworker, you will manage critical and highly complex HR casework decisions and appeals. You will provide authoritative advice on policy expectations, appropriate outcomes and risk, produce robust written decisions, and help ensure a consistent approach across the Department.

• Manage critical and highly complex HR casework decisions, providing expert input to DMA panels on policy, outcomes and risk management.
• Arrange and manage decision and appeal meetings in line with policy, process and required timescales.
• Produce clear, concise and well-reasoned decision and appeal outcomes that can be robustly defended at Employment Tribunal.
• Provide instruction to the Government Legal Department and act as an expert witness on behalf of the Ministry of Defence where required.
• Act as a single point of contact for trade union and legal issues relating to HR casework.
• Work with Investigation Operational Support to establish feedback loops and ensure investigations are fit for purpose and robust.
• Support TLB representatives throughout the decision-making and appeals process.
• Produce and analyse management information on decisions, appeals and Employment Tribunals, identifying demand, outcomes, trends and emerging issues.
• Promote continuous improvement, structured learning, professional development and effective knowledge management.
• Maintain accurate case records and fulfil all information and data-capture requirements.

There is a requirement for business travel nationally, which may include overnight stays.

DBS supports flexible working and hybrid working is adopted within the service. The weekly office attendance requirement is 60% in office and 40% homeworking. During initial training periods office attendance may be increased.

Fixed term

24 months

Flexible working, Full-time, Job share, Part-time

This role is advertised as 37 hours per week.

488127

Senior Executive Officer

2

Abbey Wood North, Stoke Gifford, Bristol, BS34 8QW

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

https://youtu.be/gUw0ToaRGgk

We welcome applications from HR professionals with sound judgement and experience of complex casework who are motivated by delivering fair, evidence-based decisions and appeal outcomes. You will join a supportive specialist team, applying and developing your expertise in HR decision-making and appeals.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

• Name : Christine Simeon
• Email : christine.simeon489@mod.gov.uk

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