Turndown Room Attendant

On-site in Edinburgh·Added 2 days ago (last checked 23 Oct)

Marriott International

345 open roles

Apply

Our summary

Work mode: On-site, Edinburgh

Skills

Housekeeping

Pay & benefits

What you'll get

In return we offer you a competitive Salary, Uniform, complimentary laundry, free meals on duty and an environment where your development is our priority. We offer a monthly training calendar full of developmental courses designed to aid career progression.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The role

We are currently recruiting for a Casual Turndown Attendant to join our Housekeeping Team at the Sheraton Grand Hotel & Spa.

The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh's financial and tourist area and is one of Scotland's leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the award winning One Square Restaurant. Additionally the hotel operates the award winning One Spa™, one of Europe's premier advanced city spas.

What you'll do

Clean & preparation of all rooms requiring service.
Clean other areas as required by the Housekeeper.
To be pleasant and courteous to guests and colleagues at all times.
To report any occupied rooms that have not been used.
To report guest comments or complaints.
To answer guests requests and resolve guest problems.
To check in lost property immediately.
To dispose of soiled linen in the correct location.
To dispose of rubbish in the proper place.
To carry out any other duties as required.
Follow ABC's of housekeeping.

Role

To be responsible for the cleanliness and good order of rooms and corridors and to assist with the comfort and well-being of guests during their stay, including ensuring a turndown service is provided for our VIPS and other guests.

Shift time 13:00 to 21:30

Requirements

Our ideal candidate will project a pleasant and positive professional image to all contacts at all times.

You preferably will have experience within the Housekeeping department within a 5 star environment however training will be provided. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge.

Hiring process

3 steps2 interviewsa task to do

Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager