Groups & Events Administrator

On-site in London·Added 10 days ago (last checked 23 Oct)

Marriott International

358 open roles

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Our summary

Work mode: On-site, London

Skills

Nice to have

Microsoft Office

Requirements

What we're looking for

At least 1 year of experience in an Administrative, Events, Reservations or Hospitality role.
Excellent organisational and administrative skills with strong attention to detail.
Strong communication skills with the ability to build effective relationships with guests, clients and colleagues.
Ability to manage multiple tasks and deadlines in a fast-paced environment.
Good computer literacy and confidence using Microsoft Office and hotel operating systems.
A proactive and customer-focused approach.
Ability to work independently and as part of a team.

Pay & benefits

What you'll get

Part of Marriott International, the largest hospitality brand in the world - this means national and international promotion opportunities for the right candidates. The sky is your limit here.
World-class training and development programmes tailored to enhancing your administrative, events and hospitality skills while helping you grow within the Marriott family.
Work alongside some amazing talent - experienced sales, groups and events professionals.
Discounted room nights and food & beverage - because your well-being means so much.
Complimentary laundry and free meals on duty.
Access to fabulous and flexible benefits to help you in and out of work.
Eligible for Service Charge.

The role

We are hiring for a Groups & Events Administrator Based at The Sheraton Grand London Park Lane Hotel - A Grand Experience Crafted in Mayfair

What you'll do

Your place of work, what to expect The Sheraton Grand London Park Lane is one of London's most prestigious Art Deco hotels, perfectly situated in the heart of Mayfair. Renowned for its rich heritage, exceptional service and elegant surroundings, the hotel welcomes guests from around the world, delivering memorable experiences across its luxurious accommodation, restaurants, bars, meetings and events spaces. As a Groups & Events Administrator, you will play an essential role in supporting the Groups & Events team with the administration and coordination of group bookings, meetings and special events. Working closely with clients and internal departments, you will ensure all event details are accurately recorded, communicated and managed, helping to deliver seamless guest experiences and exceptional service. What we're looking for:

At Sheraton Grand London Park Lane, our Groups & Events team is vital to the success of the guest experience. Whether supporting corporate group bookings, conferences, weddings or social events, you will play a key role in ensuring all administrative processes are completed accurately and efficiently to support the successful delivery of every event. Working within the Groups & Events Department, you will collaborate with teams across the hotel, including Sales, Front Office, Reservations, Food & Beverage, Culinary and Finance. This provides an excellent opportunity to broaden your skills, gain exposure to a luxury hospitality environment and develop your career within one of the world's leading hotel brands.

Hiring process

3 steps2 interviewsa task to do

Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager

Interview questions are behavioural, about your specific experience.
Prepare your own questions: candidates are interviewing Marriott too.

About Marriott International

Industry: Hospitality
Founded: 1927
Employees: 100,000+
Headquarters: Bethesda, USA

In their own words

Additional information

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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