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Retail Store Supervisor/Team Leader in Crawley

On-site in Crawley·Part-time·Added today (last checked 13 Nov)

Mamas & Papas

39 open roles

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Our summary

Work mode: On-site, Crawley
Contract: Part-time
Closing date: Apply by Monday 14 December
Holiday: 33 days holiday

Skills

Mamas & Papas is hiring for this role in several places. This vacancy is in Crawley.

Pay & benefits

What you'll get

We're a Business that cares, so here's just some of our Benefits on offer:

33 days holiday, increasing up to 40 with service.
Buy & Sell holiday schemes
Company Bonus Schemes
Employer pension contribution from day 1 enrolment.
Significant staff discounts for family & friends from our shops & online
Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
Subsidised health & critical illness cover and insurances
Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
Supportive Foster Care & Carers Leave offering
Support for Loss and Bereavement
A Menopause Friendly Employer
Employee Recognition and Appreciation Schemes
At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable - one that's full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment

....Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to individual schemes criteria & terms)

We're Award Winning!!

WINNERS: 2023 Retail Week -"Best Retailer" under £250m

WINNERS: 2022 Retail Gazette -"Best Game Changer Retailer" under £500m

The role

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Crawley store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covering 22 hours per week, across 4 days, shifts being

Tuesday 11.15-8
Thursday 8.35-5.30
Sunday - 10-4.30

What you'll do

Support the Store and Deputy Manager in driving sales, profitability and overall store performance.
Analyse sales trends and KPIs, identifying opportunities to improve commercial results and customer experience.
Lead by example on the shop floor, delivering exceptional customer service and sales excellence.
Ensure visual merchandising standards and store presentation are maintained to the highest level.
Coach, develop and motivate team members to maximise individual and team performance.
Support the onboarding and training of new employees, helping to create a positive and engaging workplace culture.
Help communicate company initiatives, objectives and key updates to the wider store team.
Ensure compliance with company policies and procedures, including stock control, cash handling, payroll and Health & Safety.
Support operational activities, including stock deliveries and maintaining efficient back-of-house standards.
Act as a role model for customer service, teamwork and operational excellence across the store.

Knowledge Skills & Experience:

Experience of working within a retail environment
Experience providing first-class customer experience
Shows commitment to the company and enthusiasm for their role and goes above and beyond where required
High level of energy and enthusiasm.
Working on own initiative
Passionate and eager to deliver first class skills customer service

Crawley (Mamas & Papas at NEXT)

Crawley (Mamas & Papas at NEXT)
Mamas & Papas at NEXT store
Unit 1a, County Oak Retail Park, London Rd
Crawley
RH11 7XN

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.