Quality & Compliance Officer

Bexley Business & Employment is looking for a Quality & Compliance Officer to support the quality, compliance and data requirements of our externally funded employment and skills programmes, with contract values ranging from approximately £200k to over £5m.

Working across multiple programmes, you will:

• Undertake regular quality assurance and compliance audits of participant records, systems and supporting evidence to ensure contractual, funder and internal requirements are met.
• Identify data quality issues, areas of non-compliance and potential financial risks, providing clear feedback and monitoring required improvements.
• Support the development and review of quality assurance processes, Standard Operating Procedures (SOPs) and guidance to help ensure requirements are understood and consistently applied.
• Analyse quality, compliance, data and customer service information to identify trends, risks, good practice and opportunities for improvement.
• Support internal and external audit activity, ensuring appropriate records and evidence are available and required actions are completed.
• Work collaboratively with staff and managers to maintain high standards of quality, data accuracy, customer service and contractual compliance.
• Attend relevant meetings and professionally communicate findings, areas for improvement, progress and examples of good practice.

We are looking for someone who is organised, analytical and has excellent attention to detail. You will be confident working with data and electronic records, able to identify issues and provide constructive feedback to colleagues.

You will be comfortable managing your own workload across multiple priorities and working collaboratively with a range of internal and external stakeholders.

Experience of working within a project, programme or externally funded environment is important. Previous experience or a relevant qualification in auditing, quality assurance or compliance would be advantageous.

Based at Civic Offices, Bexleyheath, Bexley Business & Employment has been supporting unemployed and underemployed Bexley residents for more than 20 years.

We deliver a range of employment and skills programmes designed to help residents overcome barriers and progress towards sustainable employment. Our services include individually tailored information, advice and guidance, employability support, training and skills development, job search support and access to local employment opportunities.

For further information, please contact Christina Holdom on 0203 045 3800 or email [email protected].

Please visit the London Borough of Bexley recruitment website to find out more and apply.

CVs will not be accepted unless submitted with a completed application form.

Closing date for applications: 6th November 2026.

Interview dates: To be confirmed.

This authority is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is considered by the authority to be a customer-facing position and falls within scope of the Code of Practice on English language requirements for public sector workers. The Council has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that postholders have a command of spoken English sufficient for the effective performance of the role.

This post is considered by the authority to be a customer-facing position; as such, it falls within scope of the Code of Practice on English language requirements for public sector workers. The Council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that postholders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification and will be applied during the recruitment, selection and probationary stages.