Band 2 Receptionist

Are you looking for a stable and rewarding role and would you love to do a job that gives you an over whelming feeling of satisfaction whilst working for a supportive NHS Trust. As an organisation, Leicester Partnership Trust recognises the important of work life balance, achieved through flexibility. We have a 37.5 hour Receptionist vacancy based at the Bradgate Mental Health Unit, working within the Estates and Facilities Directorate, hours of work are 8am to 4pm Monday to Friday. As a Receptionist you will be responsible for meeting and greeting patients and visitors to site. Prompt, polite and courteous telephone call handling, providing information, redirecting calls as and when required in a professional manner. The postholder will support the facilities team in planning and administration achieving an effective and efficient service provision. Communicating effectively both verbally and in writing with a wide range of professional colleagues and service users. Please note in cases where a high volume of applications are received for a post, the closing date may be brought forward. Therefore, applicants are advised to submit their completed application form as early as possible.

To demonstrate the Trusts values in everything you do in the work environment and live up to LPTs Leadership Behaviours To comply with Health and Safety policy and procedures and to ensure a safe environment for employees, visitors, patients and contract To provide a friendly and efficient service to all patients and visitors who attend reception across the Trust sites To promptly and efficiently deal with all calls to the reception in a pleasant and courteous manner To be responsible for ensuring the reception is manned at all times during agreed office hours Reception duties and personal enquiries, directing visitors as appropriate To receive incoming telephone calls and ensure that messages are accurately recorded and relayed in a timely manner. To undertake a variety of general office duties, including typing, filing and mail Manage, prioritise and organise own workload and that of others to ensure that deadlines and the demands of the service are met at all times Receive and distribute incoming post, receive external post, frank and/or prepare for collection via porters or Royal Mail Maintain a register of rooms and users details. Benefits Competitive salary including payments for unsocial hours, Saturday and Sunday enhanced pay. Free carparking. Paid induction& training. Pension scheme. 27 days paid holiday plus BH. Access to Blue Light and health service discounts.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification.

• Please review the attached job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Leicestershire Partnership NHS Trust

Bradgate Mental Health Unit

Groby Road

Glenfield

Leicestershire

United Kingdom

United Kingdom

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

10 November 2026

Agenda for change

Band 2

Permanent

Full-time

007949

Bradgate Mental Health Unit

Groby Road

Glenfield

Leicestershire