Meeting and greeting visitors in a polite and professional manner, monitoring the waiting times and ensuring that refreshments are arranged
Transferring appropriate calls, messages and queries, ensuring that all calls and emails are responded professionally and efficiently
Monitoring a busy centralised First Impression Team inbox and switchboard
Arranging meeting room bookings, ensure that room booking processes are adhered to and that rooms are equipped in accordance with specified requirements
Booking and arranging travel
Ordering stationery and appropriate items for events, such as props and flowers, liaising directly with vendors and processing the relevant invoices
Assisting the firm's hospitality and events teams with the organisation of events; coordinating room bookings, gathering requirements from stakeholders and assisting with catering as and when required
Data collection and reporting as required for the First Impression Team Leader i.e. building occupancy levels
Ad hoc duties, as appropriate, as and when required.