Facilities Assistant

The person will be trained also be trained as

• Fire Marshal
• First Aider
• DSE Assessor - This will help the Facilities team, where DSE assessments are currently undertaken by 2 of the team.

The role will also be cross-trained within the Office Services team to provide cover during periods of annual leave and sickness.

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• Complete daily set-up and reset of meeting rooms in preparation for scheduled meetings and events.
• Conduct morning building walks of all client-facing meeting rooms and collaboration spaces.
• Ensure rooms are presented as designed, including:
  o Delivery or removal of additional chairs as required.
  o Provision of flip charts as requested.
  o General room presentation and readiness for client use.
• Priority will be 5th Floor Client Suite rooms, followed by G01.

• Carry out routine checks of AV equipment to ensure it is fully operational.
• Ensure cables and equipment are presented correctly and available for use within cubby holes.
• Report all faults through the IT ticketing system and communicate issues to the First Impressions Team so meetings can be moved if needed.
• Provide basic troubleshooting support where appropriate and approved by IT.

• Inspect floor boxes and cable management systems to ensure grommets and fittings are correctly positioned.
• Report health and safety issues to the Facilities Team.
• Identify and escalate maintenance issues with our service partners should this not be able to be rectified in house.

• Liaise with the Hospitality Team where catering or refreshments have not been cleared to ensure rooms are ready for subsequent use.

• Carry out regular inspections of meeting rooms across working floors to ensure consistent standards.
• Depending on operational demand, complete inspections on a floor-by-floor basis throughout the week, with additional checks undertaken where workload allows following same standard as client floors.

View the full job details, responsibilities and requirements in PDF format.

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