Retail Manager / Business Manager - Volkswagen

Retail Manager / Business Manager - Volkswagen, Liverpool

At Johnsons Cars, we don't just sell vehicles we create exceptional customer experiences. As one of the UK's leading independent automotive retail groups, with over 50 award-winning dealerships nationwide, we represent 15 globally recognised brands including Volkswagen, Ford, Hyundai, Skoda, Mazda, and Honda.

We're looking for an experienced Retail Manager / Business Manager to join our Volkswagen dealership in Liverpool.

Why Join Johnsons Cars?

• £30,000 basic salary + realistic OTE of £55,000
• Company Car option for Retail Managers
• 31 days holiday, rising to 33 with service
• Birthday off - an extra paid day to celebrate
• Company pension scheme
• Staff discounts on vehicles, servicing, parts & labour
• Retail & lifestyle discounts via our benefits platform
• Dentist on Demand access
• Optional healthcare cash plans
• Industry leading training + clear career progression opportunities

What You'll Be Doing

• Advising customers on finance and insurance products, ensuring compliance with all regulations
• Building rapport quickly with customers and recommending appropriate products
• Monitoring F&I performance against budget and addressing any shortfalls
• Assisting management with planning, forecasting, and revising dealership strategies
• Coaching and developing the team to meet business objectives
• Monitoring performance, measuring outcomes, and providing regular feedback to the General Manager

What We're Looking For

• Previous experience as a Business Manager, Transaction Manager, or Retail Manager in the automotive industry
• Strong relationship-building, negotiating, and customer-facing skills
• Ability to work well under pressure and manage competing priorities
• Highly organised with excellent attention to detail
• Honest, professional, and solutions-focused with strong integrity
• Full, clean UK driving licence

Why Johnsons Cars?

You'll be joining a supportive, high-performing team where your contributions are valued, and where genuine opportunities exist to grow and develop your career in automotive retail management.