UK jobs. Bigger possibilities.

Operational Support Officer

Hybrid in Taunton·Part-time·Added today (last checked 11 Nov)

Our summary

Salary
£25,582 a year

About £1,830 a month after tax.

Work mode
Hybrid, Taunton
Contract
Part-time
Closing date
Apply by Tuesday 24 November
Pension
28.97% employer pension
Commute
Season ticket loan

Skills

Nice to have

Requirements

What we're looking for

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask, whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent organisational skills.

Pay & benefits

What you'll get

£25,582

pro rata

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

Visa & relocation

This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.

From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

The role

Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

How you'll work

Part-time

The role can accommodate a hybrid approach, postholders will be subject to the current policy for hybrid working and required to work in the office for 60% of their time. Where people have reasonable adjustments, we will treat these in line with normal policies and procedures to consider what adjustments can be made.

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.

We have 1 positions available:

1 permanent contract at Taunton Magistrates/Southampton - This role is offered on a part-time basis only, requiring (27.75 hours) per week.

For this post, occasional travel across South West region will be required for cover when needed.

Technical Skills

Apply before

Apply before 11:55 pm on Tuesday 24th November 2026

Reference number

490154

Job grade

Administrative Officer

MoJ AO

Contract type

Permanent

Type of role

Operational Delivery

Number of jobs available

1

Location

This position is based at TAUNTON DEANE MAGISTRATES COURT TAUNTON, TA1 4AX

Job summary

Please refer to Job Description

Your skills and experience

For a full job description, please see the supporting document in the advert below before applying.

Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.

Fixed term appointments (FTA) on promotion

MoJ employees may apply for FTA opportunities in MoJ that are advertised at a higher grade than their current substantive grade. Where an employee accepts an FTA on promotion, this promotion will be temporary, and the employee will revert to their substantive grade upon return to their home business area, as per the loan policy for OGD loans. Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.

Loans/Detached Duty

The terms of the loan or detached duty will be agreed between the home and host department and the Civil Servant (candidate). This includes grade on return. Prior agreement to be released on a loan or detached duty basis should be obtained before commencing the application process.

Occasional travel to other courts

Using your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Operational Support Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words).

This section is intended to help us understand where and how you gained your experience.

Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you've done and the context in which your experience was gained.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Managing a Quality Service
  • Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

  • Please refer to Job Description

Benefits

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Job contact

  • Name : SSCL Recruitment Enquiries Team
  • Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
  • Telephone : 0345 241 5359

Share this page

Hiring process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

About HM Courts & Tribunals Service (HMCTS)

Industry
Government Administration

In their own words

About the company & team

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

To provide administrative support to the magistracy across South West region.

This will encompass:

  • Support to Advisory Recruitment Committees - including magistrates' recruitment, facilitating on-line interviews via Teams and working with the on-line recruitment portal 'Affinix'. The post holder will also process magistrate retirements/resignations etc, having need to use the Magistrates Rota and the Judicial HR portal.
  • Support to Justices' Training Approvals, Authorisations & Appraisal Committees - including dealing with the receipt of appraisals and applications and providing administrative support to the committees across South West region.
  • General Bench Support - comprising of sending out communications to the magistracy across South West region and dealing with responses appropriately.
  • Magistrates Rota - to provide support to the wider teams in managing the day to day running of the magistrate's rota across South West region.
  • Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Additional information

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/23854?entityId=23854

All open roles at HM Courts & Tribunals Service (HMCTS)

Location

HM Courts & Tribunals Service (HMCTS) · TA1 4AX

Loads Google Maps, which may set its own cookies.

WhatsApp
See all 33 jobs