Teaching, Learning and Assessment Coach

If you're passionate about travel, why not come and work at Travel Weekly's High Street Agency of the Year 2026?

• Lead initiatives to improve the quality and consistency of teaching, learning and assessment across apprenticeship programmes.

• Promote evidence-informed and innovative teaching practices that enhance learner engagement and achievement.

• Support the development of inclusive learning environments that meet the needs of individual learners.

• Identify and share effective practice across the apprenticeship team.

• Support coaches to embed high-quality assessment strategies and effective feedback methods.

• Design, develop, review and update high-quality learning resources, session content and assessment materials that support effective apprenticeship delivery.

• Build, maintain and quality assure apprenticeship programmes within the learner management system, ensuring programme structures, learning content, assessment schedules and resources remain accurate, current and aligned to curriculum requirements.

• Support the ongoing enhancement of digital learning content and blended learning resources to improve learner engagement and achievement.

• Deliver a structured programme of professional development aligned to organisational priorities and quality improvement objectives.
• Provide one-to-one coaching and mentoring to Learning and Development Coaches.
• Support newly appointed staff through induction, training and professional development activities.
• Deliver training workshops, briefings and development sessions in response to identified needs.
• Foster a culture of continuous professional learning and reflective practice.
• Conduct developmental observations of teaching, learning and assessment activities.
• Undertake learning walks, progress reviews and quality assurance activities.
• Carry out learner work scrutiny and quality reviews of assessment practice.
• Analyse observation findings to identify trends, strengths and areas for improvement.
• Monitor the impact of improvement activities and report outcomes to management.
• Support curriculum review, planning and enhancement activities.
• Ensure curriculum intent, implementation and impact are clearly understood and evidenced.
• Contribute to the development of resources, assessment materials and learning strategies.
• Promote innovative and engaging approaches to apprenticeship delivery.
• Support the embedding of English, mathematics, digital skills, safeguarding, Prevent, British Values and careers guidance within curriculum delivery.
• Analyse learner voice, employer feedback and quality survey outcomes.
• Identify opportunities to improve learner engagement, attendance, retention and achievement.
• Support teams to implement effective actions arising from feedback.
• Promote positive learner experiences and successful progression outcomes.
• Gather and evaluate evidence to demonstrate the effectiveness of provision.
• Support managers and teams in preparation for inspection and external quality reviews.
• Monitor progress against quality improvement actions and recommend interventions where appropriate.
• Ensure continuous improvement activities align with Ofsted and wider Further Education and Skills expectations.
• Analyse performance data to identify trends and improvement opportunities.
• Produce reports and recommendations to support quality enhancement.
• Monitor progress against key performance indicators and quality measures.
• Maintain accurate records of coaching, observations and quality activities.
• Promote safeguarding, learner welfare and the prevention of radicalisation.
• Contribute to equality, diversity, inclusion and belonging initiatives.
• Comply with organisational policies and procedures.
• Maintain continual professional development and knowledge of apprenticeship and Further Education sector developments.
• Undertake any other duties commensurate with the level of the role.

The Teaching, Learning and Assessment (TLA) Coach will play a pivotal role in driving excellence across Hays Travel Apprenticeships by enhancing the quality, consistency and impact of teaching, learning and assessment practices.

The postholder will lead professional development activities, provide coaching and mentoring to Learning and Development Coaches, and support continuous improvement across apprenticeship provision. Through developmental observations, quality reviews, curriculum enhancement and targeted staff support, the role will contribute to improved learner outcomes, stronger quality assurance processes and ongoing inspection readiness.

The TLA Coach will champion a culture of reflective practice, innovation, inclusion and excellence, ensuring learners receive an exceptional apprenticeship experience.

There's more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:

• A range of training programmes to help you progress personally and professionally
• Strong recognition and promotion opportunities
• Discounts on booking your own holidays
• Health care plan
• Eyecare vouchers
• Shopping discounts
• Loyal service awards to celebrate important milestones
• Recommend a friend bonus scheme
• A work environment that thrives on uplifting one another

We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

• Teaching qualification at Level 5 or above (DTLLS, PGCE, Cert Ed or equivalent).
• English and Mathematics qualifications at Level 2 or above.

• Experience within Further Education, Skills or Apprenticeship provision.
• Experience of teaching, learning and assessment quality improvement.
• Experience of undertaking observations, learning walks or quality reviews.
• Knowledge of Ofsted Education Inspection Framework and Further Education expectations.
• Experience of using learner feedback and performance data to drive improvements.

• Passionate about improving learner outcomes.
• Committed to continuous improvement and excellence.
• Collaborative and supportive approach.
• Innovative and forward-thinking mindset.
• Resilient, adaptable and solution focused.
• Committed to inclusion, safeguarding and learner success.