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Floor Supervisor

On-site in London·Full-time·Added 2 days ago (last checked 11 Nov)

Our summary

Work mode
On-site, London
Contract
Permanent, full-time hours
Closing date
Apply by Wednesday 2 December
Commute
Cycle to work scheme

Requirements

What we're looking for

Proven experience in a supervisory or senior front-of-house role within a busy, quality-led hospitality venue is required. You'll be a confident, hands-on leader with strong communication skills, excellent food and beverage knowledge and a genuine passion for creating memorable guest experiences.

You'll be calm and organised during busy services, with experience managing service flow, opening and closing procedures and day-to-day operations. Strong commercial awareness and an understanding of sales, labour efficiency and operational performance are essential.

We encourage a one-team approach and a willingness to get stuck in across the bar, supporting both floor and bar operations while developing a team that takes pride in genuine hospitality.

Pay & benefits

What you'll get

  • Company Sick Pay - Up to 5 days after 1 year of service
  • Staff Discounts - 50% off in our restaurant and 25% off at our cafés
  • Holiday Allowance - Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
  • Volunteer Day - One paid day off each year to support a community or charity of your choice
  • Hospitality Essentials Benefit Hub - Discounts on retail, groceries, gyms and more
  • Cycle to Work Scheme
  • Refer a Friend Scheme
  • Learning & Development - Access to our portal and further education through apprenticeship programmes
  • G&F Support Scheme
  • Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)

The role

Join us for the opening of Bartholomew's at London Museum!

We're looking for a Floor Supervisor to join the team at Bartholomew's, our new cocktail-led bar at London Museum, opening on 28 November in historic Smithfield. Bringing together exceptional cocktails curated by Mr Lyan Studio, warm hospitality and a vibrant atmosphere, Bartholomew's will be an exciting new destination for Londoners and visitors alike.

Inspired by the energy of London and the history of Bartholomew Fair, the bar will offer an evolving cocktail menu, alongside elevated pub classics and snacks, creating a welcoming destination for after-work drinks and museum visitors throughout the day.

At Green & Fortune, we take pride in the connections we make through the moments and memories we create.

What you'll do

Lead the floor team in delivering exceptional hospitality, creating memorable guest experiences and ensuring the smooth day-to-day running of the bar.

  • Lead the floor operation, taking responsibility for service standards, presentation and the smooth running of each shift.
  • Support and develop the team, organising, coaching and motivating colleagues while leading by example.
  • Create memorable guest experiences, building relationships with guests, anticipating their needs and encouraging them to return.
  • Maintain excellent product knowledge, confidently sharing the stories behind our food and drinks menus while coordinating service between the floor and bar.
  • Support commercial performance, helping to drive sales, manage labour efficiency, reduce waste and improve guest spend.
  • Work closely with the management team, collaborating with the General Manager, Assistant General Manager, Bar Supervisor and wider team to deliver a seamless guest experience.

Makers' benefits

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front-of-house teams, we're united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands-on and committed to doing hospitality differently.

Committed to diversity, equality and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at people@greenandfortune.co.uk should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.

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