Estates and Facilities Client Support & Scheduling Officer

Salary £31,015 - £34,811
Contract: 6 months
Location: Tootal
Team: Estates and Facilities
Business area: Land and Property

We're looking for an organised and customer-focused Estates and Facilities Client Support & Scheduling Officer to join our Estates and Facilities team for 6 months.

You'll provide day-to-day support across our property portfolio, helping to manage works requests, provide updates and coordinate planned, reactive and statutory maintenance activity. You'll also raise and monitor purchase orders, support invoice processing, maintain accurate records and respond to queries from colleagues, contractors and suppliers.

We're looking for someone who is comfortable working in a busy environment, can manage competing priorities and has strong customer service, communication and organisational skills. You'll also need good attention to detail and confidence using Microsoft Office and corporate systems.

Experience in customer service, facilities management, property, finance administration or office support would be particularly relevant, along with experience of purchase orders, invoices and maintaining accurate financial or operational records.

Interested? Apply now and take a look at the full role profile for more information.

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

This role is part of GMCA's hybrid working scheme. As part of our commitment to 'Build Back Fairer' in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our Manchester city centre office, allocated GM Local Authority office(s), or on site in the community, with remote working, typically from home (within a reasonable commutable distance from Greater Manchester); the location of work is primarily dictated by the needs of the business: 'Do what is right for you and the business on that day'. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.

If you have completed the GM Elevate (Leadership Development) Programme within the last two years, please indicate this within the 'About You' or 'Supporting Statement' section of your application?