Night Porter in Londonderry

Join our exceptional team
We are currently looking for exceptional people to join our team and have a great opportunity for a Night Porter.

As Night Porter you will be the first impression providing guests and visitors with a warm welcome and great service whilst ensuring the hotel is kept safe and secure overnight. You will have a forward thinking approach and be a team player, going the extra mile to ensure the hotel is perfectly presented ready for our guests in the morning.

• To have worked in a hotel or accommodation services business.
• To be able to work in a fast-paced environment and to enjoy it
• To be able to work independently, being self-motivated to complete the tasks.
• Flexibility- to enjoy working night shifts, seeing the operation on different days of the week including the weekends.

• Ensure that all guests are safe and comfortable.
• Carrying out general reception duties including checking guests in and out using the PMS system, dealing with guest enquiries and requests, answering the telephone and handling any issues that arise during the night.
• Completing any relevant night-time checks and basic hotel duties.
• If the bar is open, serving guests at the bar and dealing with any late-night food or drink requests as required.
• Support with the cleaning of all public areas, bars and function rooms as requested, removal of room service trays from bedroom corridors as necessary.
• Assisting guests with anything they may need during the night.
• To ensure all documentation, i.e. checks/bills are completed as necessary and carried out as per the hotel and company standards.
• Ensure all corridors are clear; fire extinguishers are present and accessible and fire doors are secure, reporting any concerns immediately to the Duty Manager or Senior Manager on site.
• Supporting the hotel team generally and helping with any other reasonable duties needed during the overnight shift.
• To ensure Health and Safety, fire safety and security procedures are adhered to whilst providing excellent, customer service.

Hours: Part Time

Hours per week: 0